Your session will expire in 5 minutes, 0 seconds, due to inactivity. Stay Logged In
Create PIN
All fields are required
If you joined IHG® Rewards Club at a hotel, then you will need to create a 4-digit PIN in order to access your IHG® Rewards Club account.
Unexpected Server Error
Your session has expired. Please sign in to your profile
We are sorry, our system is temporarily unavailable. Please try again later or contact the IHG® Rewards Club Customer Care Centre for assistance.
The 4-digit numbers entered must match.
Forgot PIN?
All fields are required
Unexpected Server Error
Your session has expired. Please sign in to your profile
We are sorry, our system is temporarily unavailable. Please try again later or contact the IHG® Rewards Club Customer Care Centre for assistance.
Don't have an email address in your profile?

Contact your local IHG® Rewards Club Customer Care to source your PIN and to update your profile with your email address. When you receive your PIN you can also update your email address via www.ihg.com/updateemail.

Book Now
More Fewer Options

* Required Field

Best Available Rate Search does not include affiliation rates.

Manage A Reservation
Need to make changes to your reservation? You've come to the right place!
Already an IHG® Rewards Club Member? to view reservations.
View This Reservation

* Required Field

Manage A Reservation
Need to make changes to your reservation? You've come to the right place!
Already an IHG® Rewards Club Member? to view reservations.
View This Reservation

* Required Field

Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Review
Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
92%
Recommend This Property

Overall Experience

4.5

based on 317 reviews
92%
Recommend This Property

Ratings Breakdown

317reviews

  • 5 Stars
    228
  • 4 Stars
    53
  • 3 Stars
    18
  • 2 Stars
    9
  • 1 Stars
    9

lit confortable et très bon service.

By

25 September 2016

club

séjour reposant, proximité du Haram et des commerces. tres bon qualité du service. grand choix des plats au restaurant

Read More
Read Less

Nice stay but far from haram

By

24 September 2016

This issue face me the far of haram but Mr.Saeed in IHG solve this issue for me

Posted byHotelStaff
25 September 2016
Dear Valued Guest, Greetings from Crowne Plaza Madinah! Thank you for choosing to stay at Crowne Plaza Madinah and for taking the time to share your valuable feedback. Your reviews are great importance to us which let us monitor our services continually and to deliver the best Crowne Plaza experience consistently. Looking forward to accommodate you in near future. Best Regards Lotfi Jabou Executive Assistant Manager
Read More
Read Less

Amazing staff

By

19 September 2016

I'd like to thanks all the staff for their excellent hospitality.

Posted byHotelStaff
19 September 2016
Dear Valued Guest, Greetings from Crowne Plaza Madinah, Thank you for choosing Crowne Plaza Madinah and I am happy to learn that your stay was pleasant and Our facilities and services in general have met your expectations. Yes, our Brand ensures that our guests leave fully satisfied with the facilities and the services they experience during their stay. And also our relentless efforts will always remain the same to give you a memorable stay. Thanks again for your valuable comments and Looking forward to accommodate you again in near future Best Regards Lotfi Jabou Executive Assistant Manager
Read More
Read Less

Amazing staff

By

19 September 2016

I'd like to thanks all the staff for their excellent hospitality.

Posted byHotelStaff
19 September 2016
Dear Valued Guest, Greetings from Crowne Plaza Madinah, Thank you for choosing Crowne Plaza Madinah and I am happy to learn that your stay was pleasant and Our facilities and services in general have met your expectations. Yes, our Brand ensures that our guests leave fully satisfied with the facilities and the services they experience during their stay. And also our relentless efforts will always remain the same to give you a memorable stay. Thanks again for your valuable comments and Looking forward to accommodate you again in near future Best Regards Lotfi Jabou Executive Assistant Manager
Read More
Read Less

Excellent Location

By

17 September 2016

The location is an excellent advantage for this hotel. Staff personal were very friendly.

Posted byHotelStaff
18 September 2016
Dear Valued Guest, Greetings from Crowne Plaza Madinah, Thank you for choosing Crowne Plaza Madinah and I am happy to learn that your stay was pleasant and Our facilities and services in general have met your expectations. Yes, our Brand ensures that our guests leave fully satisfied with the facilities and the services they experience during their stay. And also our relentless efforts will always remain the same to give you a memorable stay. Thanks again for your valuable comments and Looking forward to accommodate you again in near future Best Regards Lotfi Jabou Executive Assistant Manager
Read More
Read Less

Good location

By

17 September 2016

The only problem that I observed :.
1. The room is small.
2. There was some delay in response to my request by room services.

Regards,

Posted byHotelStaff
18 September 2016
Dear Valued Guest, Greetings from Crowne Plaza Madinah, Thank you for taking the time to write the review from your recent stay with us at Crowne Plaza Madinah. Your satisfaction is our priority and we do appreciate you for choosing Crowne Plaza Madinah for your wonderful stay. Your concerns will be shared with the management. On behalf of the hotel & colleagues, we are looking forward to welcoming you again, Best Regards Lotfi Jabou Executive Assistant Manager
Read More
Read Less

Best in Madinah

By

10 September 2016

I still believe that this is the best hotel in Madinah when it comes to customer service.
I will say excellent all round.
The club lounge service need to be improved abit.
Alway a pleasure staying at Crowne Plaza Madinah

Posted byHotelStaff
11 September 2016
Dear Valued Guest, Greetings from Crowne Plaza Madinah, Thank you for taking the time to write the review from your recent stay with us at Crowne Plaza Madinah. Your satisfaction is our priority and we do appreciate you for choosing Crowne Plaza Madinah for your wonderful stay. Your concerns will be shared with the management. On behalf of the hotel & colleagues, we are looking forward to welcoming you again, Best Regards Lotfi Jabou Executive Assistant Manager
Read More
Read Less

Great Hotel Experience

By

08 September 2016

club

It was a great experience for me to stay in this hotel as my expectations have been met. Though there were some few problems which I was able to dealt with, I will still recommend this hotel to friends and family.

Posted byHotelStaff
11 September 2016
Dear Valued Guest, Greetings from Crowne Plaza Madinah, Thank you for taking the time to write the review from your recent stay with us at Crowne Plaza Madinah. Your satisfaction is our priority and we do appreciate you for choosing Crowne Plaza Madinah for your wonderful stay. Your concerns will be shared with the management. On behalf of the hotel & colleagues, we are looking forward to welcoming you again, Best Regards Lotfi Jabou Executive Assistant Manager
Read More
Read Less

Remarkable stay near to Al-Haram

By

01 September 2016

Excellent hotel, good hospitality, friendly staff and near to Masjid Nabawi.

I encountered some issues with regards to the shuttle bus to Al-Haram but seems that the hotel has a strong and effective management thar solved all raised concerns with high levels of professionalism to buy the guest satisfaction.

I would like to thank Mr. Saeed for his level of competence on managing the hotel and Mrs Israar for her guidance during my stay.

As a Spire Elite member, i would stay in this hotel again and recommend it to others guests.
Thanks.
Mohammed

Posted byHotelStaff
03 September 2016
Dear Valued Guest, Greetings from Crowne Plaza Madinah, Thank you for choosing Crowne Plaza Madinah and I am happy to learn that your stay was pleasant and Our facilities and services in general have met your expectations. Yes, our Brand ensures that our guests leave fully satisfied with the facilities and the services they experience during their stay. And also our relentless efforts will always remain the same to give you a memorable stay. Thanks again for your valuable comments and Looking forward to accommodate you again in near future Best Regards Lotfi Jabou Executive Assistant Manager
Read More
Read Less

good value for money, but Haj Season made it difficult

By

30 August 2016

club

very helpful and pleasant staff,
comfortable room
great location

Posted byHotelStaff
01 September 2016
Dear Valued Guest, Greetings from Crowne Plaza Madinah! Thank you for choosing to stay at Crowne Plaza Madinah and for taking the time to share your valuable feedback. Your reviews are great importance to us which let us monitor our services continually and to deliver the best Crowne Plaza experience consistently. Looking forward to accommodate you in near future. Best Regards Lotfi Jabou Executive Assistant Manager
Read More
Read Less

Bang for Buck

By

30 August 2016

Truly a wonderful experience and definitely worth the money. The only disadvantage would be the location, especially if visitors are senile or accompanied by senile folk.

Posted byHotelStaff
01 September 2016
Dear Valued Guest, Greetings from Crowne Plaza Madinah! Thank you for choosing to stay at Crowne Plaza Madinah and for taking the time to share your valuable feedback. Your reviews are great importance to us which let us monitor our services continually and to deliver the best Crowne Plaza experience consistently. Looking forward to accommodate you in near future. Best Regards Lotfi Jabou Executive Assistant Manager
Read More
Read Less

It was Great Experience

By

29 August 2016

club

The call center were very great specially Ms. Khelood
Her follow up is perfect

Posted byHotelStaff
01 September 2016
Dear Valued Guest, Greetings from Crowne Plaza Madinah, Thank you for choosing Crowne Plaza Madinah and I am happy to learn that your stay was pleasant and Our facilities and services in general have met your expectations. Yes, our Brand ensures that our guests leave fully satisfied with the facilities and the services they experience during their stay. And also our relentless efforts will always remain the same to give you a memorable stay. Thanks again for your valuable comments and Looking forward to accommodate you again in near future Best Regards Lotfi Jabou Executive Assistant Manager
Read More
Read Less