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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Review
Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
76%
Recommend This Property

Overall Experience

3.9

based on 688 reviews
76%
Recommend This Property

Ratings Breakdown

688reviews

  • 5 Stars
    303
  • 4 Stars
    172
  • 3 Stars
    86
  • 2 Stars
    67
  • 1 Stars
    60

needs updating

By

28 May 2017

hotel rooms could use some TLC. But, Travis and Lacey at the lounge were fabulous!

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not what I expected

By

27 May 2017

club

I've stayed at other Crowne Plazas, this was disappointing. Room was not clean and breakfast was terrible.

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Business meeting

By

22 May 2017

club

Comfortable room, should have had a bit more attention to the cleaning details.

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My stay in Madison

By

20 May 2017

The window was held in with Duct tape
The toilet would not flush
This property is not worthy of carrying the Crowne Plaza name

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Could have been a disaster

By

17 May 2017

platinumelite

During a very busy weekend I came in late Saturday evening to find that my reservation was mistakenly screwed up. The staff went above expectation and called ihg for me and explained the situation and how they were willing to help. Ihg then honored their request and I was in a room within 15 minutes!

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Fun stay with kids

By

16 May 2017

club

Went there with two 8 yr Olds and 21 yr old daughter to shop at East Town mall
A short walk and we were there
Plenty of places to eat
Got back and plenty of fun for everyone,girls went swimming and hothub
Bar was next to pool so Dad could keep an eye on girl
Very secure and relaxing

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Lounge

By

15 May 2017

club

I visited the lounge nightly. The Bartender is a very friendly person who remembers your name. He made the evenings enjoyable along with taking dinner order

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Crowne Plaza Madison Wi

By

07 May 2017

platinumelite

Quick overnight for an early flight, Was barely there 12 hours, but was perfect for my quick stay

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not up to standard

By

05 May 2017

club

out dated rooms and filthy bathrooms, however the common area is good

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Outdated

By

05 May 2017

club

The lobby is nice but don't let that fool you. The rooms are outdated and need work. Did not feel comfortable staying at this location.

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Comfortable room

By

04 May 2017

club

Clean, had everything we needed for good night's rest.

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Quick and Efficient

By

04 May 2017

club

Easy check in, clean, comfortable, good service and easy check out.

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