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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Review
Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
84%
Recommend This Property

Overall Experience

4.1

based on 1024 reviews
84%
Recommend This Property

Ratings Breakdown

1024reviews

  • 5 Stars
    533
  • 4 Stars
    264
  • 3 Stars
    106
  • 2 Stars
    64
  • 1 Stars
    57

Expensive

By

19 October 2017

My wife and I stayed for a night, the cost was fairly expensive for a spa retreat.
Woman at front desk was very polite,helpful and gave us all the info we needed.
Rooms are lovely,clean and spacious.
The sauna/steam room are old,dated and quite frankly in need of an overhaul.
I recently came back from a similar resort in Lithuania which had 5 different types of sauna/steam rooms which could accommodate 20 people at a time no problem. You'll be lucky to get 6 in the ones here.
Dinner was ok, staff again in the restaurant we're amazing .
Buffet didn't look appetising so we went a la carts which was ok.
The breakfast situation was crazy, too many people for a small area, had to queue 20 mins to get a table then had an even bigger queue for hot food.
Poor staffed were rushed off their feet whilst always smiling so hats off to them.
Spa treatment was ok.

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Comfortable Hotel

By

17 October 2017

club

Used the Crowne Plaza for 2 days for Business and thoroughly enjoyed the experience. The hotel is in a beautiful setting with friendly and courteous staff. The bedroom was beautiful and comfortable.

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Amazing Facilities

By

13 October 2017

club

Amazing nights stay in this lovely hotel - from the moment we arrived till the time we left. The staff were very attentive to our needs, always very happy

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Lovely hotel with nice views

By

13 October 2017

Would recommend this hotel to anyone looking for a nice night away!

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Quick in and out

By

12 October 2017

club

Everything good and will stay again. A really good nights sleep

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Quality of the room

By

11 October 2017

club

The room that we stayed in was part of the village complex . Is was very spacious, with a bath and shower and very comfortable beds. As we were on a golf break it was nice to have sky sports in the room at no extra cost. Very enjoyable stay throughout.

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Amazing room, extremely comfortable bed, evening meal not so good

By

09 October 2017

club

Amazing hotel with amazing facilities free to use including: a gym, swimming pool, sauna, steam room

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Exceptional Customer Service

By

08 October 2017

The staff went above and beyond to make our stay relaxed and stress free.

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Good for golf or business meetings

By

08 October 2017

club

This is a comfortable hotel in the middle of a golf course.

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Fantastic stay apart from the Wifi

By

06 October 2017

club

I have stayed at this Hotel a few times and would strongly recommend staying here over any other accommodation in the area. My reluctant low score was due to the wifi being poor and unavailable to upgrade to a stronger signal even when willing to pay. The wifi on previous occasions has been better.

Lets end on a high note, great beds and confectionary in every room which is delightful.
The staff are brilliant and make you feel welcomed, from reception, the gym and in the restaurant they work hard towards customer satisfaction. Restaurant staff appear to work the late shift and then almost first thing in the morning which from experience can be tiring; so well done maintaining appearance and offering great service.

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Great Stay

By

06 October 2017

club

Excellent Hotel and staff providing a very good restful mid-week stopover on our special occasion visit in the area.

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Five lakes stay

By

05 October 2017

club

Staff were very friendly and helpful. Breakfast was good

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