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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Review
Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
88%
Recommend This Property

Overall Experience

4.3

based on 1696 reviews
88%
Recommend This Property

Ratings Breakdown

1696reviews

  • 5 Stars
    1021
  • 4 Stars
    396
  • 3 Stars
    129
  • 2 Stars
    81
  • 1 Stars
    69

Pre flight stay

By

19 July 2017

This was a rushed arrangement for a spur of the moment business trip. In my haste I had not completed my reservation online correctly, yet the staff were very helpful and arranged a room for me upon my arrival. The location is close to the airport with a regular shuttle service. My one poor experience was waiting at the restaurant entrance to be seated for in excess of 10 minutes even though staff passed me by on numerous occasions. I was rescued by the bar staff in the adjoining venue who gave me a table and allowed me to order from the restaurant menu. The facilities modern and of a high standard.

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Very pleasant, very honest staff.

By

18 July 2017

platinumelite

we were delighted to be chosen for the Guest of the day award, I had never heard of this but we were very pleasantly surprised.
Also having left jewellery in the room after leaving the Hotel, we were very pleased that they were being returned.

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Manchester airport

By

18 July 2017

As expected with a crown plaza hotel. Great venue and good location. The appearance of the hotel is a little bit of a let down. Requires a lick of paint.

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Overnight for next day flight

By

18 July 2017

club

Used the park and stay package everything well organised and will be booking again for next march transfers to airport around 5 minutes and part of deal.

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Great Location and Great Service

By

18 July 2017

Up to date decor and very comfortable room with attentive staff. Situated well for the airport.

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Great stay

By

17 July 2017

Comfy quite and relaxung enjoyed my stay after a long flight . Provided with water and apples glad I decided to stay there

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stay and park

By

15 July 2017

club

We did the one night stay and park at this hotel.
The staff are always excellent especially the courtesy bus drivers that take you to the terminals.
check in is always swift and efficient and the bar and restaurant staff always friendly and professional.
Room was good.
I would definately recommend this hotel.

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Airport stay for early flight

By

15 July 2017

platinumelite

The hotel is easy to get to by car and offers parking options to avoid using the onsite airport car parks. You can also arrive by train as the shuttle bus picks up at the station.
We had access to the club lounge which offered free drinks and plenty of snacks in the early evening.
The on site oriental restaurant is excellent.
Rooms are as you would expect at an airport hotel and were of good size, clean and well equipped. Noise levels were low there was no problem getting a good nights sleep.
Shuttle bus to the terminal was efficient on leaving and on return but expect to wait up to 15 mins.
Overall this was one of our better experiences at an airport based hotel.

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great stay

By

15 July 2017

club

great location, staff, and facilities.
dined at the Sampan - very good

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Good sleep

By

14 July 2017

club

Restful stay - before long flight to Australia !! Will stay again on our next trip.

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Good stay

By

13 July 2017

club

The hotel was great, friendly welcoming staff at reception, the shuttle bus picked us up from the airport and dropped us off at the airport the following morning, really good service on that front. If you can afford it, as the food is expensive, eat in one of the hotel restaurants, the food in the pub attached to the hotel is expensive and really bad, in fairness to the bar staff they worked hard but it's so expensive in there and there's nothing else nearby so unless your teetotal it's gonna cost a fortune, I wouldn't eat in there again. The hotel itself is spot on though.

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Great service

By

10 July 2017

club

Great stay clean hotel food food ideal for what we wanted

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