Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
68%
Recommend This Property
Overall Experience
3.7
68%
Recommend This Property
Bed was Amazing
ByCathyGTN
17 November 2020
I wasn't told when I booked the room that there was no breakfast, no restaurant or no pool.
The room had been recently remodeled, but it looked like it wasn't finished. There were quite a few issues which I reported to the lady at the front desk and she was wonderful. I was gong to stay 3 nights, but checked out after the first night because I was expecting breakfast and an open restaurant. I understand why they were closed due to Covid, but I should have been told when I made the reservation.
Justin
ByJmack
12 November 2020
Place was nice very friendly staff should have more of a selection fir coffee and creamers
Hone away from home
ByJennifer
12 November 2020
It was like being at home away from home! My king size bed was very comfortable and the customer service was excellent I couldn’t complain about anything at all! Will be visiting in the near future!! Great recommendation for a short quick get away!! 5 stars all across
Nice Hotel but limited to no amenities
ByEdna P.
04 November 2020
I really liked this hotel. We only booked here because it has an indoor pool and an on-site restaurant...Well, the pool was closed, which we understood due to COVID-19, but we didn't find out until we arrived. The restaurant was also closed, not really sure why because social distancing could still be practiced even if it required the guests to eat in their rooms. This was really a deal breaker for us because we were looking forward to those amenities.
Great service
ByMy stay
28 October 2020
Great stay will continue to use this hotel, thanks again for the great service I love the place and I am happy with it again thanks
Not what I expected
By123abchotelstay
24 October 2020
The name crown plaza must not mean what it used to mean...
done
Byjohn
20 October 2020
OK, this part of the survey stinks. I don't have 15 min to do every survey
Quiet, comfortable and good location!
ByNDG!
19 October 2020
I only stayed one night, but all went well. I was concenred that noise from planes would be an issue, but it was not a problem at all! Room was clean, ready and perfect.
The Best
ByChell
13 October 2020
the scenery is nice and calming the rooms were very neat and cleaned To perfection
Not recommended
ByKevin
28 September 2020
Stayed two nights on business travel. Room did not have cups for coffee or soap for sink/shower. Room was average for cleanliness. A lot of loud school aged children made sleep impossible since they were running up and down the halls yelling until midnight. Hotel is dated, seems like it could use remodeling. The elevator had handprints all over inside of it, not likely it was wiped down recently.
Disappointing Visit
ByWMarq
28 September 2020
Arriving at the hotel the parking lot was dirty and had several broken down cars. The lobby was nice but somewhat dated. The bar and food services were all shutdown, understandable with the COVID-19 precautions. Check-in went smoothly. The room was clean. However it was missing common sundries, soap and shampoo, and only had one set of towels. The in room coffee buffet was missing. The tub/shower had a loud continuous drip. Front desk staff were informed of the issues. Only the soap issue was solved, and that was because I went down to the front desk and asked for some. All in all the trip was very disappointing. Staff seemed content in doing the absolute minimum service needed. During checkout they didn't even ask how the stay went, like they knew the answer.
No working telephone in my room
ByDoll
22 September 2020
I didn't have access to a telephone for two days. I thought I would have received a discount off my total bill, but that didnt happened.