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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Review
Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
82%
Recommend This Property

Overall Experience

4.1

based on 593 reviews
82%
Recommend This Property

Ratings Breakdown

593reviews

  • 5 Stars
    294
  • 4 Stars
    156
  • 3 Stars
    69
  • 2 Stars
    44
  • 1 Stars
    30

BIEN

By

14 August 2017

TODO BIEN, ME TOCO UNA SEMANA UN POCO SATURADA POR UN EVENTO DE OLIMPIADAS DE EDUCACION, MUCHOS NIÑOS Y ELEVADORES SATURADOS, SIN EMBARGO SON GAJES DEL OFICIO Y TODO ESTUVO BIEN.

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Estacionamiento

By

10 August 2017

El estacionamiento debería estar incluido dentro del costo de la habitación y no ser un cargo extra

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It's where I always stay in Mexico City

By

09 August 2017

Great hotel, great location by the WTC. Very friendly and courteous staff who are willing to go the extra mile to meet one's needs. As an example, I needed a document printed and instead of sending me to the business center, one of the front desk clerks took my USB drive and printed it for me, on the spot. I was grateful and impressed.

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Excelente experiencia

By

06 August 2017

club

Excelente ubicación a unos pasos del WTC, el descanso en las habitaciones muy a gusto no es cachas los ruidos de la ciudad y las camas son una experiencia de descanso
Mi único detalle fue la falta de atención de los meseros en el desayuno sin embargo la experiencia en general excelente

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Amplias y cómodas habitaciones

By

02 August 2017

platinumelite

Hotel muy bien ubicado, cerca de lugares de entetenimiento, negocios y compras. Muy bien comunicado y con estacionamiento cubierto. Cuenta con restaurantes con comida variada.

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SERVICIO EXCELENTE

By

02 August 2017

ESTANCIA COMODA Y PLACENTERA. EXCELENTE SERVICIO Y TRATO

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Excelente descanso y armonía.

By

01 August 2017

club

Pasar unas noches sumamente relajadas en este hotel, fueron la clave para rendir y tener éxito en mis actividades en esta ciudad, nada como disfrutar de un rico baño de tina con un rico vino. Sublime!!! Altamente recomendado Hotel Crowne Plaza, Hotel de México!!!

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Calificación

By

30 July 2017

club

Excelente mi estadia, disfrute mucho estando en el hotel.

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期待外れ

By

28 July 2017

全体としては、高級化感がある。朝食の質はビジネスには十分すぎるが、高い。またフロント方の対応は非常に義務的で
あった。他のメキシコのホテルに対して、フロント方は英語が話せるので良いが、とても早口で聞き取り手の確認をしない。他のホテルが開いていないので仕方なく使った。

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hotel is nice. Internet is terrible

By

27 July 2017

The internet was poor, slow, unreliable. The final night my wifi password stopped working. When I called to get a new password they requested the IP address of my device. They provided no identification. Just give me a new password. I am not going to supply you with that information.

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Servicio y atención

By

26 July 2017

Durante mi estancia el servicio del personal excelente, en todo momento están para brindarte ayuda, la habitación limpia, cómoda sobre todo la tina de hidromasaje

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Inconveniente del baño

By

26 July 2017

platinumelite

Debieron cerrar con algo mas solido , el baño deslumbra a la habitacion, llegan los olores y se escucha todo

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