Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
95%
Recommend This Property
Overall Experience
4.7
95%
Recommend This Property
Beautiful hotel, but broken AC
Byellygee
19 July 2017
This hotel was gorgeous. We stayed in a rooftop balcony. The view was stunning, the room was stunning. However, our AC was broken, and besides two lousy small desk fans, not much was fixed. It's a shame because the room and hotel were truly great. I give it 3 stars because no AC in Miami in the heart of summer TRULY affects your stay. The days reached almost 100 degrees, and our room was consistently at 84 degrees. I would definitely stay there again, as long as there was a guarantee of a working AC.
EXCELLENT
BySteve
18 July 2017
This is a Wonderful Hotel. Staff professional and friendly at all times and are more than helpful. Beautiful Suites and Decks. Food was excellent and a great variety. Will stay again when in area.
Great Place to Stay
Byrmewife777
17 July 2017
Excellent place to go - the staff are top notch and the rooms are phenomenal.
Crowne Plaza in hiding
ByDugout Dawg
16 July 2017
This hotel is a Crowne Plaza, but you would barely know it's related to the brand or IHG. Signs indicate some rooms are private residences so there is a mix and match apparently on site. They have won some Holiday Inn/IHG awards and are displayed in the lobby.
Hotel is in a good location to the beach and fun spots in South Beach. Room we had was upgraded to a Lanai Suite, very cool layout. Wish I had time to use the pool and other amenities.
Only issue was with parking, and to the hotel's credit they completely resolved the issue for me. Of note, parking is all valet and in an underground garage on site but run by a company not related to the hotel.
Great location and nice hotel
ByJonesMi
14 July 2017
Being upgraded to the penthouse was a great way to end a vacation. The hotel staff was nice and the room was clean and spacious. Easy access to all that sobe has to offer was an added benefit.
Comfortable bed nice spacious balcony
ByDaye
13 July 2017
Great stay the bed was comfortable and the balcony was great in size.
Great Staff, Very Clean and Cozy
ByMoe305
12 July 2017
The hotel staff was very nice and the room was clean and functional. The Lanai suites are great for fast access to the pool and the Front Porch is a good option for breakfast or a casual dinner. Will definitively stay here again.
Sehr gutes Schlaferlebnis
ByLizzi
12 July 2017
Waren für 4 Nächte im Z Ocean, wurden bereits beim Check-In vom Personal sehr zuvorkommend betreut. Zimmer mit Balkon in Richtung Collins St. - sehr gute Schallisiolierung, bei geschlossener Terassentüre defacto kein Lärm mehr wahrnehmbar - sehr gutes Schlaferlebnis. Einziges Manko: WIFI auf der Terasse verbesserungswürdig. Kommen sicher wieder!
Hidden gem in MB.
Byemonero
11 July 2017
I stay a night with my wife for our anniversary. We like how clean the room was, and we loved that we could sleep late and still eat breakfast. We will stay there again.
first time in Miami
Bymellow67
08 July 2017
I have stayed in many hotel's for months at a time for my work i have never been treated so well by a staff before not just me my family as well a wonderful feeling outstanding staff thanks.
超出预期的体验
By随缘199
08 July 2017
酒店的位置非常棒，步行去海滩边仅5分钟，又在商业街上，休闲和娱乐俩不误，去机场也方便；房间大、设施全、服务好、性价比高。
Wonderful stay! Hotel was a gem!!
ByKristin
07 July 2017
As priority club members we got upgraded to the spa suite. It was amazing with a hot tub on the balcony. There was a bottle of champagne waiting for us in the room along with 2 complimentary drink coupons that could be used at the bar. The front desk staff was friendly and helpful. Overall, our stay at the hotel exceeded our expectations. Access to the beach was easy and included chairs and an umbrella. Thanks for a wonderful visit!!