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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Review
Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
93%
Recommend This Property

Overall Experience

4.4

based on 748 reviews
93%
Recommend This Property

Ratings Breakdown

748reviews

  • 5 Stars
    467
  • 4 Stars
    189
  • 3 Stars
    45
  • 2 Stars
    32
  • 1 Stars
    15

Shuttle service

By

23 January 2017

club

Ideal to post pickup and drop off times. This would make it easier to plan

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outstanding experience at check-in

By

21 January 2017

My second stay at this hotel, fortunately was checked in by the same incredible lady upon arrival. She goes beyond anyone's expectations to make you feel welcomed and appreciated. I shared this with coworkers at the seminar I was attending since it was for improving customer service. I just hope her great attitude gets recognized at a level far beyond the local hotel management.
(and I hope the hotel takes the time to research my check-in, so that she can be rewarded, my apologies for not getting her name)

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Excellent experience

By

18 January 2017

I have used this hotel for the last year when transiting to work. from the first time, the experience has been no other that excellent. Very comfortable and friendly staff always willing to help and make your stay comfortable.

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Great location and easy access

By

18 January 2017

platinumelite

Friendly and helpful staff. Airport shuttle and public transport connections makes travel extremely affordable until late in the evening. Comfortable rooms with efficient breakfast service.

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Comfortable bed and great service

By

18 January 2017

club

I was in town on business, but the comfort of the Crowne Plaza made it feel like a vacation.

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Airport layover

By

18 January 2017

club

Good hotel. Close to airport. Clean and reliable. Slightly high on price.

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Outstanding Concierge

By

17 January 2017

The concierge team went out of their way to make sure we got to the car rental depot with all of our luggage. We really appreciated what they did for us.

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STAY

By

15 January 2017

club

VERY GOOD I HAVE NOTHING TO SAY. THE STAY WAS PLEASANT AND FULFILLED MY NEEDS. FOOD WAS GREAT.

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Crown Miami Internation Airport

By

15 January 2017

I just want to say Ms Roberts at the front desk was wonderful, efficient check in and very pleasant.

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Training for my job

By

14 January 2017

platinumelite

Had a wonderful time with my coworker who was placed near my room. Enjoyed ourselves.

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A good airport hotel

By

13 January 2017

Good hotel, convenient to airport. Shops nearby. Couple of good eateries nearby if like me you like to get out to eat.

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Pre Cruise night stay

By

07 January 2017

Excellent location for a quick no-nonsense rest after a long haul flight.
Made very welcome with a very good nights sleep}

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