Your session will expire in 5 minutes, 0 seconds, due to inactivity. Stay Logged In
Create PIN
All fields are required
If you joined IHG® Rewards Club at a hotel, then you will need to create a 4-digit PIN in order to access your IHG® Rewards Club account.
Unexpected Server Error
Your session has expired. Please sign in to your profile
We are sorry, our system is temporarily unavailable. Please try again later or contact the IHG® Rewards Club Customer Care Centre for assistance.
The 4-digit numbers entered must match.
Forgot PIN?
All fields are required
Unexpected Server Error
Your session has expired. Please sign in to your profile
We are sorry, our system is temporarily unavailable. Please try again later or contact the IHG® Rewards Club Customer Care Centre for assistance.
Don't have an email address in your profile?

Contact your local IHG® Rewards Club Customer Care to source your PIN and to update your profile with your email address. When you receive your PIN you can also update your email address via www.ihg.com/updateemail.

Book Now
More Fewer Options

* Required Field

Best Available Rate Search does not include affiliation rates.

Manage A Reservation
Need to make changes to your reservation? You've come to the right place!
Already an IHG® Rewards Club Member? to view reservations.
View This Reservation

* Required Field

Manage A Reservation
Need to make changes to your reservation? You've come to the right place!
Already an IHG® Rewards Club Member? to view reservations.
View This Reservation

* Required Field

Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Review
Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
92%
Recommend This Property

Overall Experience

4.4

based on 903 reviews
92%
Recommend This Property

Ratings Breakdown

903reviews

  • 5 Stars
    570
  • 4 Stars
    225
  • 3 Stars
    52
  • 2 Stars
    38
  • 1 Stars
    18

Brief but pleasant stay

By

24 July 2017

platinumelite

I love this hotel! They have a free airport shuttle, professional and customer service oriented employees. Ms Autrice remembered me from a previous stay with a big warm welcome. The restaurant and room service was excellent. Gustavo in the restaurant remembered what I usually ordered for breakfast. That was nice.The room was very clean and roomy. This is my favorite place to stay when I'm in this city. Everyone should check it out.

Read More
Read Less

Great experience

By

21 July 2017

club

Excellent!!!!! Enjoyed my birthday weekend.Loved the pool and the way it changed colors at night.

Read More
Read Less

Gutes Airport nahes Hotel

By

16 July 2017

club

Gutes komfortables Hotel mit Shuttle-Anbindung zum MIA Airport.
Direkt an Hauptverkehrsstraße welche eine Zufahrt nur von einer Seite ermöglicht.

Nettes Personal, saubere Zimmer.

Nachteilig: Für kinder und Kleinkinder mußte extra Frühstück ( überteuert) bezahlt werden.

Hotel trotzdem weiter zu Empfehlen

Read More
Read Less

No complaints

By

13 July 2017

club

No microwave that's the only thing but everything else is out standing there...

Read More
Read Less

Great accommodation for my first time in Miami

By

12 July 2017

club

This was a very nice hotel. Extremely close to the airport and very easy to get to Miami Beach and downtown Miami. Located about 20 minute west of both. The staff was friendly and the building was extremely secure.

Read More
Read Less

Atención

By

12 July 2017

club

Me pareció una excelente atención, el personal es extremadamente amable.

Read More
Read Less

Excelente alojamiento

By

12 July 2017

club

Habitación y cama comodas. Baño limpió. Instalaciones limpias

Read More
Read Less

Great stay

By

11 July 2017

club

I love to stay at the Crowne Plaza. It is conveniently located near great restaurants. Their shuttle to and from the airport is great. Staying at the Crowne is like a vacation: good sleep, great food and relaxation.

I will be back!

Read More
Read Less

Top Hotel

By

10 July 2017

club

Gute Übernachtung nahe am Flughafen. Der Transfer lief problemlos. Zimmer sehr komfortabel und gut ausgestattet.

Read More
Read Less

Poor service

By

10 July 2017

platinumelite

my recent stay with crown plaza Miami international airport is a totally disappointing one.

I had two box of take out food that I was seeking for a microwave to heat up. And we asked the front desk (at around 9pm today, and only got a cold answer " no we don't have microwave, if you want you can only go to the lounge (the one near the entrance of lobby) and let them help"

So I went to the lounge, and the server said they can't help, unless we buy some food there. Hence we have to buy some food I don't need to get my other food heated, and I was "suggested" to pay the tips even though I didn't feel any good service.

I am surprised how can a IHG hotel doesn't have a microwave for guest? And why the lounge can't help if we don't buy something???

Read More
Read Less

VIAJE DE PLACER CON MI FAMILIA

By

09 July 2017

TODO BIEN, LAS INSTALACIONES, ATENCION, ALIMENTO , COMODIDAD Y CONFORT.

Read More
Read Less

Great experience

By

06 July 2017

club

We visited to see the Miami Marlins. The hotel was very nice and relatively convenient to the park.

Read More
Read Less