Your session will expire in 5 minutes, 0 seconds, due to inactivity. Stay Logged In
Create PIN
All fields are required
If you joined IHG® Rewards Club at a hotel, then you will need to create a 4-digit PIN in order to access your IHG® Rewards Club account.
Unexpected Server Error
Your session has expired. Please sign in to your profile
We are sorry, our system is temporarily unavailable. Please try again later or contact the IHG® Rewards Club Customer Care Centre for assistance.
The 4-digit numbers entered must match.
Forgot PIN?
All fields are required
Unexpected Server Error
Your session has expired. Please sign in to your profile
We are sorry, our system is temporarily unavailable. Please try again later or contact the IHG® Rewards Club Customer Care Centre for assistance.
Don't have an email address in your profile?

Contact your local IHG® Rewards Club Customer Care to source your PIN and to update your profile with your email address. When you receive your PIN you can also update your email address via www.ihg.com/updateemail.

Book Now
More Fewer Options

* Required Field

Best Available Rate Search does not include affiliation rates.

Manage A Reservation
Need to make changes to your reservation? You've come to the right place!
Already an IHG® Rewards Club Member? to view reservations.
View This Reservation

* Required Field

Manage A Reservation
Need to make changes to your reservation? You've come to the right place!
Already an IHG® Rewards Club Member? to view reservations.
View This Reservation

* Required Field

Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Review
Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
80%
Recommend This Property

Overall Experience

4.3

based on 1531 reviews
80%
Recommend This Property

Ratings Breakdown

1531reviews

  • 5 Stars
    791
  • 4 Stars
    483
  • 3 Stars
    159
  • 2 Stars
    53
  • 1 Stars
    45

服务质量有待提高

By

27 July 2017

酒店位置好!市中心,交通方便。
早餐服务下降趋势明显,服务人员少,培训不到位,服务和清扫不及时,而且素质待提高,明显能感觉管理缺乏。毕竟挂5星。提升空间很大!

Read More
Read Less

新街口中心地带,物超所值

By

26 July 2017

酒店位于南京市中心,新街口中心地带,紧邻地铁口,周围有大洋百货、金鹰国际商厦、周围名小吃很多。是商务、旅游、购物最佳选择。每次南京出差首选酒店。酒店客房房间大、床铺软硬合适,舒适度高。会员识别度较高,提供免费使用行政酒廊,延迟退房至下午4点。客房送餐也不错,尤其喜欢金鹰牛肉面太好吃了,比外面的康师傅牛肉面连锁店好多了。

Read More
Read Less

房间大

By

26 July 2017

房间大,但装修一般,比较旧.办入住人很多,速度稍慢.房间免费升级,赞.礼宾服务积极,态度好.周边方便.建议楼层公共区灯光可适当调亮,电梯刷卡响应速度应加快

Read More
Read Less

客房服务人员服务周到

By

26 July 2017

41楼的客房服务人员服务十分周到。我去的时候南京十分炎热,服务人员特地在我的房间多放了几瓶水,并将白开水烧好。并留好字条。让人感受很温馨。

Read More
Read Less

还不错

By

26 July 2017

服务态度好,略有疏忽。服务态度好,略有疏忽。服务态度好,略有疏忽。服务态度好,略有疏忽。服务态度好,略有疏忽。服务态度好,略有疏忽。服务态度好,略有疏忽。服务态度好,略有疏忽。

Read More
Read Less

高、服务、

By

25 July 2017

club

订房便捷、服务贴心,特别表扬49f服务员张明凤细心服务!有品质、前台服务好、房大、位置好、礼宾服务也好、、、、、、总之很满意!ps:就是觉得泳池有外客,培训班,与酒店档次不搭!

Read More
Read Less

位置好 员工有礼貌

By

24 July 2017

符合酒店定位 历史比较久 位置好 干净便利
房间7月有些潮湿 有蚊子 提供了蚊香 周围很多商场 隔音设备好
员工有礼貌 早餐较为丰富
热水很好
家具旧了 毕竟时间久了
性价比高
电梯换乘不方便
7楼夜总会看着比较low

Read More
Read Less

性价比不高

By

24 July 2017

platinumelite

是我住过性价比最低的皇冠假日,作为白金会员,没有免费洗衣的优惠,迎宾水果也是少的可怜,小冰箱饮料也不能免费享用。总之,性价比很低。

Read More
Read Less

服务人性化

By

24 July 2017

总体感觉还是满意的,只是该酒店设施有些陈旧,期待改善。早餐允许带一名1.5以下的儿童,让我感觉很人性化,与温德姆酒店拒绝大人带儿童,值得赞赏

Read More
Read Less

处于闹市区

By

24 July 2017

地理位置不错,但也容易堵车;设施比较老旧了,大堂在7楼,不是很方便;楼下夜总会比较吵,上电梯会碰到醉酒的客人;行程匆忙,没有用餐厅;前台的服务不错,效率也还可以。

Read More
Read Less

电梯太慢,退房太慢

By

24 July 2017

电梯太慢,而且箭头不清楚,经常到了之后不知道是上行还是下行。退房太慢,队伍排很长而且前台人员处理的还是很慢。其他还行,整体一般。

Read More
Read Less

床比较舒适,客房干净

By

23 July 2017

房间稍微旧了一点,服务还行,但是退房比较慢,床很舒服,房间整体也比较干净,整体来说还可以,挺好的。希望check in和check out的效率能够得到提升。

Read More
Read Less