Your session will expire in 5 minutes, 0 seconds, due to inactivity. Stay Logged In
Create PIN
All fields are required
If you joined IHG® Rewards Club at a hotel, then you will need to create a 4-digit PIN in order to access your IHG® Rewards Club account.
Unexpected Server Error
Your session has expired. Please sign in to your profile
We are sorry, our system is temporarily unavailable. Please try again later or contact the IHG® Rewards Club Customer Care Centre for assistance.
The 4-digit numbers entered must match.
Forgot PIN?
All fields are required
Unexpected Server Error
Your session has expired. Please sign in to your profile
We are sorry, our system is temporarily unavailable. Please try again later or contact the IHG® Rewards Club Customer Care Centre for assistance.
Don't have an email address in your profile?

Contact your local IHG® Rewards Club Customer Care to source your PIN and to update your profile with your email address. When you receive your PIN you can also update your email address via www.ihg.com/updateemail.

More Fewer Options

* Required Field

Best Available Rate Search does not include affiliation rates.

Manage A Reservation
Need to make changes to your reservation? You've come to the right place!
Already an IHG® Rewards Club Member? to view reservations.
View This Reservation

* Required Field

Manage A Reservation
Need to make changes to your reservation? You've come to the right place!
Already an IHG® Rewards Club Member? to view reservations.
View This Reservation

* Required Field

Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Review
Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
84%
Recommend This Property

Overall Experience

4.1

based on 2879 reviews
84%
Recommend This Property

Ratings Breakdown

2879reviews

  • 5 Stars
    1589
  • 4 Stars
    639
  • 3 Stars
    301
  • 2 Stars
    182
  • 1 Stars
    168

Business in Manhattan

By

16 October 2017

great location
good hotel services, restaurant and bar need to be improved. Concierge services are great !
rooms are quiet, but need to be renovated in parts.
Very good sleep conditions for busy metropolitan area location.

Read More
Read Less

Horrible shower

By

15 October 2017

club

Shower was broken and blides didn't close. It was very bright in my room given its right in time square. I couldn't sleep most of the night.

Read More
Read Less

Amazing service

By

14 October 2017

Hi
it was so nice that we got the room on the 46th floor and this was by far the best room that we have stayed at in this hotel
We stayed here many times and would definitely return
It is such s great location

Read More
Read Less

Weekend in the city

By

13 October 2017

The location and facilities were excellent but it took the longest time to get checked in. After a long day of travel it was a pain to wait 30 minutes just to be able to relax. Beware of street noise at night as well.

Read More
Read Less

Very average for the price

By

13 October 2017

club

The desk still had food stains, wifi never worked, the cable box for the TV was literally hanging from the wall (very classy look) and there was no breakfast available. Hotel was not exactly sparkling clean but adequate.

Read More
Read Less

My stay

By

12 October 2017

My stay at this property was nothing less than perfect. The room was amazing and very clean. I will be back.

Read More
Read Less

Well done

By

12 October 2017

club

We had a great stay and would highly recommend the hotel due to its location and friendly staff. Great views of the city

Read More
Read Less

Nice hotel

By

12 October 2017

club

I had a great time, the hotel is beautiful, nice staff and great location

Read More
Read Less

Great location/staff/beds - dated

By

11 October 2017

club

Walls seemed paper thin. We could hear our neighbors having conversations

Read More
Read Less

Lounge

By

10 October 2017

club

Anthony is one of the friendliess bartenders we've ever met!

Read More
Read Less

Room

By

10 October 2017

Problems in room carpet was soaking wet. Shower lever was stuck. Did not work until after we found a maid to fix. Then it was too late. Had to leave . Not a good value for my money

Read More
Read Less

Attente de la facture

By

09 October 2017

Suite à une panne informatique, aucune facture ne m'a été délivrée lors du check-out. Mais elle devait m'étre envoyée par mail.
je suis toujours dans l'attente.
De plus, un probléme de débit d'eau au lavabo n'a pas été réparé alors que signalé dés la première nuit.
Vu le prix, le respect des engagements est un minimum.
En attente d'une réponse.
Salutations

Read More
Read Less