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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Review
Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
94%
Recommend This Property

Overall Experience

4.6

based on 1185 reviews
94%
Recommend This Property

Ratings Breakdown

1185reviews

  • 5 Stars
    829
  • 4 Stars
    262
  • 3 Stars
    52
  • 2 Stars
    26
  • 1 Stars
    16

Great check in experience due to friendly staff

By

19 October 2017

Check in lady was the best I have ever experienced and I travel a lot for business.

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Family short stay

By

17 October 2017

club

Great location , friendly staff . Just needs a comfortable bed

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Above and Beyond

By

16 October 2017

All staff eager and genuious to make our stay perfect. Will stay again for next visit to Newcastle.

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lovely location on the water

By

16 October 2017

club

Lovely spot, watching ships coming and going. Bed terrific though pillows way to soft. Staff friendly and helpful. Close to city Centre.

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Excellent stay

By

15 October 2017

platinumelite

Everything at this hotel is top notch... facilities, room , staff R

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Avoid restaurant

By

14 October 2017

club

Restaurant food was terrible. Staff were a little on the rude side. Overpriced.

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Rooms an food

By

11 October 2017

club

Rooms were very neat an tidy an breakfasts were very good aswell.

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Nice location and comfy setting

By

09 October 2017

club

Free WiFi for IGH members, pool is clean, friendly service

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A great stay on the waterfront

By

09 October 2017

Close to good eateries, Maritime Museum and centre of town. (A bit hampered by the construction on Hunter street.) very friendly staff who always greeted with a smile - and were quick to action any needs/problems. Comfortable room and king sized bed. A wonderful surprise was the real sliding door between the living area and bedroom! Close to buses and will be very accessible to the tram when it's finished in 2020.

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Great place and great people.

By

03 October 2017

club

Enjoyed Newcastle a lot more than I expected. Great place and great people. Plenty to do. Will definitely be returning.

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设施老旧 价钱偏高

By

01 October 2017

club

很差的入住体验,设施老旧灯光昏暗, 晚上七点入住酒店 后来询问两双拖鞋 客房部说稍后回电话 直至睡觉也没有收到回信,非常不推荐

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Great location and service

By

30 September 2017

club

Great staff, location and atmosphere, was a bit over priced for Newcastle

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