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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Review
Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
76%
Recommend This Property

Overall Experience

4

based on 710 reviews
76%
Recommend This Property

Ratings Breakdown

710reviews

  • 5 Stars
    348
  • 4 Stars
    161
  • 3 Stars
    90
  • 2 Stars
    55
  • 1 Stars
    56

Boston for the marathon

By

27 April 2017

The Crowne Plaza, Newton was the perfect base for our 4 night stay in Boston. Our primary reason for the visit was as support "staff" for a family member who ran the marathon. The entire hotel staff was friendly and enthused about having guests for this event and they went out of their way to make sure both the race participants and visitors were welcomed. The rooms were clean and comfortable and the location of the hotel was safe but also well situated for those of us who wanted to walk to the race route and cheer contestants. We will come back.

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Great hotel - terrible location

By

27 April 2017

Hotel, staff, price, etc. was very good. Location near the highway was very noisy. Exterior noise combined with the usual thin walls and hotel door slams made it very difficult to get any rest.

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MY STAY at CROWNE PLAZA BOSTON

By

25 April 2017

club

Hotel staff were friendly and helpful, room was fine, however outside Noise from the Highway below the hotel made it difficult for a good night's sleep!

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not bad

By

24 April 2017

platinumelite

overall the stay was good. just it's facing the highway so the noise is very loud.

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Hotel

By

23 April 2017

club

We enjoy staying at the Crown in Newton, MA because
we find the hotel to be friendly and clean

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Relaxing and comfortable

By

22 April 2017

club

I have had an amazing time staying at you properties. I am trying to give a great review but this surgery is reduculois. 50 characters for this field. I would like to stay at the crown plaza again but I will never take another survey again!47,48,49,50,51

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Book it!

By

21 April 2017

club

Great hotel and extremely friendly staff. I'd recommend staying here to someone else and plan on staying again. The location is 1 mile from the marathon route in Newton and only a few minutes drive to Fenway!

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Great hotel in outskirt of Boston

By

21 April 2017

Great staff, service, food and amenities. Close enough to downtown Boston and T to enjoy both!

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Loudest Hotel ever - built directly over interstate highway !!

By

21 April 2017

platinumelite

This was the loudest hotel I can recall staying at in my life. It is built directly over a major interstate highway. Apparently in an attempt to deaden the extreme road noise, it comes complete with an air conditioner that sounds like an F5 tornado when it's running. I'm not sure which was worse, but it led to a terrible night of sleep the night before the Boston marathon. I was in a 12th (top) floor room that you would think would help muffle the road noise -- NOT the case. I would NOT recommend this hotel to anyone that likes to sleep !!

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friendly staff and clean room

By

20 April 2017

The front desk people were very friendly and worked efficiently on checking in and checking out. The room was very clean. But the location of the hotel is near the highway and it is too noisy to get to sleep. The heating was also very loud, we were trying to use the heating sound to compensate the outside traffic noises since at least it has consistent frequency, but it did not work. We were too tired to ask the hotel to change the room, on the other hand we don't think this can be solved due to the location of the hotel. Next time, will be very careful to check the map.

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Poor to Average experience

By

20 April 2017

old, sagging beds, incorrect bedsheets, scratchy bedding, very loud traffic noise from highway and trains below, and we were on the 10th floor.

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Friendly and clean

By

20 April 2017

club

Friendly staff, clean rooms. Roads around the hotel can be confusing if it's your first time there.

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