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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Review
Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
89%
Recommend This Property

Overall Experience

4.3

based on 831 reviews
89%
Recommend This Property

Ratings Breakdown

831reviews

  • 5 Stars
    475
  • 4 Stars
    227
  • 3 Stars
    70
  • 2 Stars
    37
  • 1 Stars
    22

Comfortable and convenient

By

13 August 2017

We enjoyed our stay in crown plaza . It has great amenities and conveniently located to other establishments which caters to most of our needs. The staff were great including the security that checks on our hired taxis. It made me feel safer. Elegant ambience though construction on the facade was on going but we do understand, it's for the improvement reason. The internet was a bit slow inside our room but was better when we stepped out or stay in the hotel lobby.

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Friendly and Very Helpful Staff

By

13 August 2017

club

Great FOM Team made sure that our stay was enjoyable by anticipating all our needs.

Kudos to the whole FOM team and to their FOM Owen.

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I was treated like a rock star!

By

12 August 2017

platinumelite

I have never been in such a posh hotel as this. I booked the presidential suite for the week I was there. This was my first international travel and it will always be remembered! One person stood out the most while I was there, his name was Eli, he was so nice and very helpful in every way for my entire stay there! To be able to remember his name the way I do, I hope he gets acknowledgement in the review because he deserves it! But all in all my stay was great, I hope to do it again real soon! Thank you all for making my first international vacation one that I will never forget!!

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Comfortable bed and great service.

By

10 August 2017

club

Comfortable bed and great staff service, but the internet access is very poor.

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Excellent

By

10 August 2017

club

Excellent experience during our stay. The kids enjoyed the room and breakfast. The room is clean and the staff are courteous.

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Great service.

By

03 August 2017

club

Thx'
Gonna stay again for sure.
really appreciate that my room get cleaned so tidy and comfortable.
Best experience ever.

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Great Service, Hotel needs an upgrade

By

02 August 2017

love the service!
walls and carpet needs an upgrade
lower food prices

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Comfy Hotel with excellent location

By

01 August 2017

Comfy Hotel with excellent location.
comfy and big beds
will definitely be back!

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Good service but rooms had some smell

By

31 July 2017

club

I was first given a room on the 9th floor. As I stepped out of the elevator, the corridor stunk of stale cigarette smoke. The room also still smelled of cigarette smoke. Upon my complaint, I was immediately transferred to another floor. Room 1215 did not stink of smoke but he carpet had a musty smell.

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Wonderful

By

31 July 2017

club

We enjoyed our stay very much! The staffs are all attentive and efficient. The breakfast has a huge variety of tasty food that would definitely satisfy your tastebuds!

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Outstanding service, by a bit dated.

By

31 July 2017

Staff was extremely friendly,
Offered me another room instead of original one booked so I do not get affected by construction side. Room had been a bit dated interior, but had been very clean and still comfy. Breakfast buffet had a big Variety from western to Asian food.
Definitely can recommend this facility.

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服务一流

By

31 July 2017

club

所有服务人员都非常有礼貌,让人感觉非常专业,非常体贴客户,特别在享用酒店早餐时,服务人员很细心,提供的服务很细致,例如在茶壶上写的温馨短语,让客户觉得很窝心。

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