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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Review
Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
89%
Recommend This Property

Overall Experience

4.3

based on 891 reviews
89%
Recommend This Property

Ratings Breakdown

891reviews

  • 5 Stars
    515
  • 4 Stars
    240
  • 3 Stars
    74
  • 2 Stars
    39
  • 1 Stars
    23

great place

By

17 October 2017

The rooms were spacious and comfortable and they have good food!

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Great Service

By

17 October 2017

club

Great location with mall access, Breakfast buffet had a great selection. Staff extremely helpful and friendly.

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Exceeded our expectations

By

15 October 2017

Kudos to the Hotel staff,great customer service. Room is huge and clean and bed us very comfortable.

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Excellent Stay

By

10 October 2017

club

Excellent Stay at the Hotel. Staff is really good.

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Exceptional service

By

09 October 2017

club

I experienced exceptional services from your well-mannered staffs who let my family feels at home.Good job.We will be back soon for another staycation experience.

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Great location with old property

By

07 October 2017

This is my first stay in this hotel due to business needs. The lovation is conevient to me to meet my clients, but the property is unexpectedly old and the surrounding is under construction. The construction site is still working in the middle of night at 1am and disturbing my sleep. The internet connection is terrible and I can’t really continue my work in the hotel room.

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Relaxing atmosphere

By

07 October 2017

Every time i stay at Crowne Plaza Manila Galleria, everything is smooth and easy. Check in is fast. And never forgets to acknowledge my IHG membership.

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felt valued

By

05 October 2017

been returning to his brand and they never disappoint me.

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Great Service!

By

05 October 2017

Thank you for the great service and this survey is already taking too much of my time. But thank you anyway.

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Great rooms and excellent service

By

03 October 2017

club

From reservation to check-out, all my expectations were met-- friendly staff, nice amenities and great room interior. I also loved its proximity to the mall. It was a breeze to shop and go back to the hotel. Will definitely come back with my family.

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Excellent service

By

02 October 2017

club

We had a great time during our stay at the hotel. We were amazed at the excellent service, nice amenities, comfortable rooms and efficient staff.

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Lovely service

By

01 October 2017

platinumelite

All of the staff above and be on in their duties to me. I was always greeted with a smile, I would highly recommend anyone to become a platinum member IHG and/or staying at the Crowne Plaza in the future

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