Your session will expire in 5 minutes, 0 seconds, due to inactivity. Stay Logged In
Create PIN
All fields are required
If you joined IHG® Rewards Club at a hotel, then you will need to create a 4-digit PIN in order to access your IHG® Rewards Club account.
Unexpected Server Error
Your session has expired. Please sign in to your profile
We are sorry, our system is temporarily unavailable. Please try again later or contact the IHG® Rewards Club Customer Care Centre for assistance.
The 4-digit numbers entered must match.
Forgot PIN?
All fields are required
Unexpected Server Error
Your session has expired. Please sign in to your profile
We are sorry, our system is temporarily unavailable. Please try again later or contact the IHG® Rewards Club Customer Care Centre for assistance.
Don't have an email address in your profile?

Contact your local IHG® Rewards Club Customer Care to source your PIN and to update your profile with your email address. When you receive your PIN you can also update your email address via www.ihg.com/updateemail.

Book Now
More Fewer Options

* Required Field

Best Available Rate Search does not include affiliation rates.

Manage A Reservation
Need to make changes to your reservation? You've come to the right place!
Already an IHG® Rewards Club Member? to view reservations.
View This Reservation

* Required Field

Manage A Reservation
Need to make changes to your reservation? You've come to the right place!
Already an IHG® Rewards Club Member? to view reservations.
View This Reservation

* Required Field

Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Review
Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
91%
Recommend This Property

Overall Experience

4.4

based on 616 reviews
91%
Recommend This Property

Ratings Breakdown

616reviews

  • 5 Stars
    384
  • 4 Stars
    148
  • 3 Stars
    43
  • 2 Stars
    21
  • 1 Stars
    20

Slow check in, Dirty Bathroom

By

2016 四月 16

club

20 to 25 Min check in. Bathroom was not clean on arrival, over an hour to rectify.

Posted byHotelStaff
2016 四月 18
Dear Sir/Madam, I'm very sorry to hear that your experience at our hotel was below your expectations. Although we have experienced some very busy periods lately, we have no excuse to justify the low standards. I can assure you that I'm personally looking into the issues you have highlighted to define appropriate corrective measures and improve our offering and service. Once again please accept my sincere apologies for your poor experience. Please do not hesitate to contact me directly should you feel to do so. Best Regarads
Read More
Read Less

Crowne Plaza Reading

By

2016 四月 15

Conveniently located on the Thames cycle path to Thames Valley Park for my visit to Reading

Read More
Read Less

Great hotel and location

By

2016 四月 13

Good hotel in ideal location, very good reception , nice bar, excellent hotel reception and staff, modern well equipped hotel can recommend

Read More
Read Less

Great experience every time

By

2016 四月 11

club

Keeping it short and sweet, the hotel was clean, comfortable and efficient. Nothing was too much trouble and my three stays in two weeks have all gone the same way. No issues and good price. I'll be using more for definite.

Read More
Read Less

Good All Round Experience

By

2016 四月 07

club

Enjoyable and relaxing stay in a high quality environment

Read More
Read Less

Wonderful stay!

By

2016 四月 04

A fantastic stay for our anniversary! As a platinum member we were upgraded to a lovely river view room which we were so pleased with. The hotel is very clean, the staff so friendly and helpful and the ambience calm and welcoming. We will definitely stay again. Thank you.

Read More
Read Less

Great overall experience

By

2016 四月 03

platinumelite

Will/would return and recommend highly. Rooms and restaurant fantastic and so is the gym and pool

Read More
Read Less

Lovely hotel

By

2016 三月 29

club

Had a lovely couple of nights at this hotel and would definitely stay there again

Read More
Read Less

Relaxing stay, great staff.

By

2016 三月 29

platinumelite

A quick overnight stay with the great breakfast. Comfortable room and helpful staff.

Read More
Read Less

Weekend Break

By

2016 三月 29

club

Good quality hotel with excellent staff, services and location. Generally good value for money.

Read More
Read Less

Nice Beds but hotels needs work

By

2016 三月 29

club

As far as sleeping goes - Can't really complain, definitely had a good nights sleep.

But in general, the hotel could really do with renovation.

Posted byCustomerCare
2016 四月 08
Dear hotelier333, Thank you for your feedback and for being an IHG Rewards Club Gold member. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We appreciate your nice comment about sleep quality. However, we’re sorry we fell below your expectation regarding the property condition. We will look into this concern. We take all reviews positive and negative very seriously, and your feedback will help us improve for our next guest or your next visit. Sincerely, Orlando A. Case Manager IHGService
Read More
Read Less

Good night sleep and great breakfast

By

2016 三月 29

club

Good quality food, service and accommodation and a good location

Read More
Read Less