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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Review
Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
94%
Recommend This Property

Overall Experience

4.6

based on 557 reviews
94%
Recommend This Property

Ratings Breakdown

557reviews

  • 5 Stars
    399
  • 4 Stars
    121
  • 3 Stars
    24
  • 2 Stars
    7
  • 1 Stars
    6

Lage hervorragend,Hotels

By

22 July 2017

platinumelite

Neuausstattung des Restaurants Caruso ist enttäuschen d. Es fehlt völlig die Atmosphäre. Qualität der Speisen ist weiterhin gut. Personal freundlich, beim Frühstücksandrang häuzig überlstet und chaotisch
Hotel sollte von außen renoviert werden.

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Ambientes acogedores con personal cordial y servicial

By

19 July 2017

Una linda propiedad en el centro de Santiago, cercana a multiples sitios históricos y de interes cultural.
Su proximidad a oficinas de Gobierno facilita los desplazamientos con tiempos mínimos de tránsito.
Mi experiencia en el hotel fue muy grata. La calidez del personal en cada una de las áreas de atención es excepcional. Regresaría con todo gusto.

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Buen hotel excelente atención

By

18 July 2017

club

Muy buen hotel, limpio ordenado, buena atención excelente comida, amplias y cómodas habitaciones. Muy recomendable!!

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Excelent Ambiance and Sleep quality

By

17 July 2017

This hotel is well located at Santiago so the guests can walk around and go to the mais touristic spots such as Bellavista, Lastarria, Alameda, Santa Lucia and very close to the subway station of Baquedano. So very convenient to walk around. Breakfast very good. Excelent internet conection. Wi-fi also reaches the front sidewalk. Good amenities.And very good room cleanliness.

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Good location, nice hotel, very friendly staff

By

11 July 2017

club

I like the hotel because it offers excellent service, has a good location, had only positive experience staying here.

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Servicio personalizado

By

11 July 2017

Excelente servicio. Conocen a sus clientes recurrentes y los hacen sentir importantes para el Hotel. Me gusta su servicio.

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Excelente servicio

By

08 July 2017

club

Noa trataron muy bien ,muy amables, respondieron a todas nuestras espectatiovas, la verdad volveria a alojarme en este hotel, muy bueno

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excellent hotel

By

02 July 2017

club

First time in Santiago, and this was a terrific place.

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Bien situé et excellent service

By

29 June 2017

club

Malgré une apparence extérieure un peu ancienne, l'intérieur est confortable; c'est la courtoisie de tout le personnel qui est particulièrement agréable après un long voyage vers le Chili. L'emplacement de l'hôtel dans le centre de Santiago, à proximité de deux stations de métro, était au départ la raison de mon choix.

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Excelente

By

27 June 2017

club

Excelente servicio, personal amable capaz de satisfacer todas las necesidades.

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piscina

By

27 June 2017

club

Por poner un pero, o una crítica constructiva, diría, que para completar y mejorar la calidad del hotel, faltaría piscina climatizada o el jacuzzi a cubierto, ya que con este tiempo, ambos servicios quedan inservibles.

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great hotel

By

25 June 2017

platinumelite

Staff service ia the kindest and most helpful. Building has charm

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