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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Review
Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
91%
Recommend This Property

Overall Experience

4.5

based on 548 reviews
91%
Recommend This Property

Ratings Breakdown

548reviews

  • 5 Stars
    371
  • 4 Stars
    111
  • 3 Stars
    38
  • 2 Stars
    17
  • 1 Stars
    11

Excellent service

By

26 July 2017

During my stay with my daughter and grandson we felt at home. Great service, comfortable and clean room; we love the breakfast program - super courteous staff at the breakfast.
We loved the pool.

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Amabilidad del personal

By

25 July 2017

platinumelite

Tienen los mejores empleados, desde el botonero hasta el encargado de limpieza, es la única razón por la que me alojo en ese hotel en cada visita a DR.
Lamentablemente han recortado mucho personal antiguo y hoy día no estan teniendo problemas con el servicio al cliente, espero lo tomen en cuenta.

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Best Hotel in Santo Domingo

By

25 July 2017

club

This hotel was great!!!! The service was excellent, food and restaurant was amazing with their theme nightly meals. The room service was also great.

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Affordable

By

23 July 2017

Everything, except, the room itself was too expensive

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Shows musicales

By

20 July 2017

platinumelite

Me gustó mucho el show de los martes y jueves ...
Las canciones interpretadas en estilo acústico y la buena ejecución vocal del artista fueron de mi completo agrado .

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Excelente servicio

By

19 July 2017

club

Todo comodidad excelente servicio un ambiente agradable el staff super amable

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Smelly restaraunt

By

19 July 2017

club

hotel was fine except i could not eat at the Restaurant due to the offensive musty smell.

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Buen hotel para descansar

By

18 July 2017

club

Buena ubicación, mucha limpieza en las instalaciones y habitaciones, el personal no fue muy cooperador al momento de ayudarme con un inconveniente

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Excelente

By

17 July 2017

club

Excelente hotel. Es un muy buen lugar para estar en un ambiente de trabajo acogedor.

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Consistente con la calidad que uno espera de Crowne Plaza

By

17 July 2017

El hotel, sus instalaciones, servicios, calidad de los alimentos y amenidades representan lo que uno espera del nivel de calidad de Crowne Plaza.
La atención del personal es excelente, la facilidad de check-in y check-out, y asistencia en cualquier necesidad.
El desayuno y velada en el lounge del piso ejecutivo ofrece un ambiente de relax agradable, especialmente cuando uno va por trabajo, alejado de familias, niños y barullo de típicos turistas que están en otra onda, con alimentos y bebidas de buena calidad y variedad, y personal muy amable y atento.
Sigo pensando que añadir una botella de agua diaria como una cortesía, no haría mucha diferencia en términos económicos pero representaría un detalle apreciable.

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Worst Hotel in Santo Domingo

By

13 July 2017

platinumelite

Definitely this is not a 4 star hotel. i will rate it 3. the value paid is not accurate with the service. Air conditioner and water do not work properly and i reporter 3 times and the issue was never resolved.

Cheap hotel.

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Crowne Plaza

By

12 July 2017

club

The Crowne Plaza Hotel overlooking the Malecon in the Dominican Republic is beautiful! It is truly an Excellent place to stay in Santo Domingo!

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