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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Review
Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
92%
Recommend This Property

Overall Experience

4.5

based on 529 reviews
92%
Recommend This Property

Ratings Breakdown

529reviews

  • 5 Stars
    360
  • 4 Stars
    107
  • 3 Stars
    35
  • 2 Stars
    17
  • 1 Stars
    10

buen servicio

By

22 June 2017

club

Buen hotel, cerca de mi sitio de trabajo, comodo y con buen restaurante

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Excelente estadía

By

20 June 2017

club

La relación calidad-precio es excelentel, el hotel es muy cómodo y está bien ubicado para ir de turismo a Santo Domingo, cerca de la zona colonial y con muy buen servicio de taxis para movilizarse. Aunque no hice uso del área de piscina si la conocí y es muy buena. La única recomendación que tengo es que el ingreso a la ducha es muy alto por la tina, pienso que podrían poner algo que lo facilitara.

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Servicio al cliente muy bueno

By

19 June 2017

club

Los empleados de la recepción son muy amables y serviciales desde el ingreso a la salida.

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Buen.servicio

By

17 June 2017

club

La mayoría del personal fue amable. Cama cómoda, linda vista, buena comida.

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Horrible

By

15 June 2017

club

Horrible I don't recommend this hotel to nobody. I felt like I was in a mom

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Great service

By

14 June 2017

club

Excellent people works there and breakfast is delicious

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Comfortable bed

By

13 June 2017

club

Best sleep in a hotel that I have had in a long time! The mattress, pillows and the sleep aromatherapy kit were all top notch! Hotel staff were attentive and accommodating, and the gym facilities were excellent.

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Comfortable bed and great service

By

13 June 2017

club

The hotel was exceptionally good in managing a large group of guests from highly efficient airport pick ups to the meeting room arrangements, breakfasts and lunches and changes in itineraries. The beds in this hotel are so comfortable and the pool space lovely. The views over the ocean are soothing and pleasant. Staff were attentive, helpful and knowledgeable. Highly recommended!

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EXCELLENT HOTEL

By

12 June 2017

platinumelite

The hotel staff is very courteous and accommodating. The rooms are very comfortable and clean. I stay at this hotel every trip I make to Santo Domingo. However, I must mention STAY AWAY FROM THE CASINO!! It is the worst I have ever been in, the slots are so tight you do not hear anyone getting bonuses. Besides the casino, the hotel is wonderful!!!

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Great hotel while in Santo Domingo

By

12 June 2017

club

Great hotel experience in Santo Domingo. I'd recommend it highly

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Santo Domingo

By

09 June 2017

club

Great location with awesome views. Staff is one of the best

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I love this hotel!

By

07 June 2017

club

I'm still kind of speechless as to why this one was better than the ones in the states. that I cannot figure out! However the staff was very friendly and very efficient regarding giving directions, getting the correct taxi cabs, are using Uber!

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