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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Review
Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
88%
Recommend This Property

Overall Experience

4.5

based on 750 reviews
88%
Recommend This Property

Ratings Breakdown

750reviews

  • 5 Stars
    484
  • 4 Stars
    206
  • 3 Stars
    40
  • 2 Stars
    12
  • 1 Stars
    8

对酒店非常满意。服务一流

By

16 October 2017

club

入住该酒店感觉超好,设施齐全,服务一流,餐厅的菜超好吃。是个休闲娱乐的好去处。下一次有机会还是会选择入住皇冠假日酒店。

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服务一流

By

15 October 2017

club

早餐很棒,服务一流,来年可能仍会选择,建议将IHG普通会员的服务深化,并且保持早餐的体验与风格,建议在洗漱室的浴缸上方安装淋浴,方便客人

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非常好舒适

By

13 October 2017

platinumelite

总体体验非常好,但被子要换厚的了,服务很贴心,俞小姐提供了帮助,总体来说是舒适的酒店,字数应该够了吧

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性价比高

By

12 October 2017

酒廊非常出色,各种服务的质量水平在水准以上,总体来说很不错。以前经常住,以后应该也住的比较多,希望再接再励,保持并提高服务水准。

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非常不错

By

11 October 2017

我们去吴淞口国际码头坐游轮,决定周转的时候住在这里。体验不错。车子可以免费停在酒店,礼宾部服务很好,前台也不错。以后希望提前预定不要还没入住的时候就扣掉预授权,很不舒服。其他都很好。行政酒廊也不错,早餐也不错!

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位置很好 体验一般

By

10 October 2017

platinumelite

位置很好 复旦大学对面
适合在学校的 或者来学校开会办事的居住
走几步就到了

体验一般
服务跟不上 整体上不如其他皇冠假日酒店
设施有点旧 餐厅实在是非常难吃

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房间干净整洁、床舒适

By

10 October 2017

club

隔音效果好,睡眠质量高;虽然离电梯较近,但走廊上人走动的声音、隔壁房间的说话声音基本听不到,完全不影响晚上的睡眠

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中规中矩

By

10 October 2017

platinumelite

整体中规中矩,结婚纪念日去的,没有什么特别的惊喜,房间挺大的,景色不错。健身房和游泳池没有去看,应该挺好的吧

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位置很好,很有学术氛围

By

09 October 2017

酒店位置相当不错,旁边就是复旦校园。酒店的客房硬件不错,就是泳池的水感觉有点冷。其实是泳池的空调不热。让人感觉冷。

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客房有一股霉味

By

09 October 2017

club

客房有一股霉味 通风太差 房间里没找到换气扇 潮湿天气霉味比较重 散步出去 开了空调也还是有霉味 同事住的对面房间就没有霉味

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入住体验非常好,希望将电视换成智能电视

By

09 October 2017

club

入住体验非常好,希望将电视换成智能电视。电梯按键插卡系统不方便,Wi-Fi每次都需要手动链接不方便。其他都很好

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性价比高,服务贴心

By

09 October 2017

platinumelite

会员识别清晰,加床不舒服,反馈信息后立刻给予了免单,前天接待会员服务意识强,随机应变能力强。行政酒廊咖啡不错,环境安静。游泳池相对偏小。

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