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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Review
Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
88%
Recommend This Property

Overall Experience

4.5

based on 431 reviews
88%
Recommend This Property

Ratings Breakdown

431reviews

  • 5 Stars
    270
  • 4 Stars
    124
  • 3 Stars
    24
  • 2 Stars
    6
  • 1 Stars
    7

建议清洗空调通风系统

By

25 August 2016

club

1、建议增加早餐中餐品种和质量,每天更换品种
2、建议加强会员服务管理,多次入住,会员服务标准要一致,不能时有时没有
3、有限电视分辨率过低,建议增加频道。
4、建议清洗空调通风系统

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舒床铺舒适,服务一流

By

19 August 2016

club

床很大,房间也很大,房间的设施也比较全,例如电子秤和电熨斗等。房间也特别安静。与这些相比感觉不匹配的是早餐,品质还是比较少,主要是中餐的种类少,油条有点硬。

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床很舒服,早餐不错

By

18 August 2016

床很舒服,早餐不错。提前一个月打订房电话预定的,送了早餐。到店后送了两张软饮券,还可以啦。总的来说非常不错的一次入住体验

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安静舒适

By

15 August 2016

club

入住方便,服务周到。
2016年8月1日下午,我来到复旦皇冠假日酒店,前台服务员马上给我安排的房间,到了房间后,应我的要求,房间安排到无烟且安静的住处。
休息环境很好。
晚上回到房屋,床铺已经收拾好,入睡后额,没有任何干扰,一觉睡到早上7点。
结账迅速。
出差最后一天,我用完早餐后,来到前台结账,不到5分钟,前台服务员就把发票和手续帮我办完。

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Excellent hotel

By

11 August 2016

Spacious and quiet room
Quality food
Friendly staff

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满意,性价比高

By

08 August 2016

club

对入住体验来说非常满意。
仅对会员服务上存在疑问,总是出现会员身份对应错误,并且没有及时获得积分。
对于公司协议价来说在全国多个地市无法获得与上海相同待遇价格。

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匆匆商旅,舒适酒店

By

07 August 2016

匆匆的商业旅行,原本的忙碌和劳累在酒店得到了释放,身心得到了充分的调整。
在繁华的都市,皇冠假日带给我宁静的感受。
总体感觉,不错,很不错!!!

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床铺舒适

By

04 August 2016

club

安静,干净,床铺舒适,质地很好,早餐不错
满意度调查不能太机械,例如一定要50个字以上。
实际上这张表的填写要10分钟以上。大家都很忙的,能填写就可以了,不必过于机械,前几次就是到这里放弃了。

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Excellent total srevice

By

04 August 2016

Excellent service and high C/P value, but the noise of room air condition might be improved

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超值体验

By

03 August 2016

开会入住,正好赶上Y20论坛。开始没有房间,等了2个小时,房间升级到了套间。环境很好,就在复旦大学上海校区。

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Beautiful hotel and great service

By

01 August 2016

club

Hotel was staff was friendly and accommodating. If they did not under stand you they smiled and found someone who spoke English to help you.

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very happy

By

28 July 2016

club

Very happy with my experience in this modern hotel

Posted byHotelStaff
29 July 2016
Dear guest, thank you very much for your feedback and we are pleased to learn that you have enjoyed your stay. We look forward to the pleasure of welcoming you back to our Crowne Plaza Shanghai Fudan . Thank you!
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