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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Review
Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
81%
Recommend This Property

Overall Experience

4.2

based on 624 reviews
81%
Recommend This Property

Ratings Breakdown

624reviews

  • 5 Stars
    319
  • 4 Stars
    187
  • 3 Stars
    79
  • 2 Stars
    20
  • 1 Stars
    19

Beautiful location. Needs better staff

By

22 October 2017

club

Beautiful location to enjoy nature, work and relax. Lot of amenities as hotel seems to be well kept. Love the architecture and room locations. Wish staff could understand and communicate better in English. Front desk staff have hard time understanding. I think it will be helpful to have one good speaking person in each area. Fitness center opens at 7am. Would be good if it opened earlier. They opened it up for me when I requested. But had to work through English barrier every time.

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服务有待改进

By

21 October 2017

club

酒店环境极佳,设计独特,是休闲度假的理想选择。但是,酒店服务人员服务态度一般,某些前台人员对顾客的要求很敷衍。
该问卷太复杂,耗时太长,一般客户没有耐心回答这么多问题

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总体环境不错

By

20 October 2017

club

户外加室内环境都不错,酒店整体设计比较开阔新颖,游泳池地面太湿滑,地垫铺设容易摔跤,存在安全隐患,房间阳台的休憩床铺希望更换床单,太脏了,大堂的机器人很受孩子欢迎

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great ambience, highly recommended

By

19 October 2017

club

Nice clean rooms, good internet connectivity, friendly staff, would definitively return back...

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亲子度假,不错的选择

By

19 October 2017

酒店位置不错,散散步看看湖,带小朋友玩玩,十一假期人多,就不要求太多了,海边风大。
设施比较新,自驾车位充足,其他的基本就是标准的4/5星的水平,开心农场小朋友也算喜欢,整体不错。

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风景优美

By

18 October 2017

platinumelite

远离尘嚣,来到滴水湖畔。入住在湖景房,目光跳过泳池,整片滴水湖尽收眼底。晚上步行至西岸的南汇新城,那里可以找到各种料理。华灯初上,湖畔的星星点点的灯光亮起,皇冠假日便成了这“星空”中最亮的一颗。夏末秋初的风吹来,惬意舒适,蛙鸣一阵,蟀唱啾啾,仿若隔世。一夜好睡,来到B区的餐厅,五星级的餐饮喂饱了我中餐和西餐的胃。回到房间,半躺在光景阳台,在柔和的阳光下,手捧书,一读就是几个小时。起身准备,下午再去体验帆船。小度周末,这里是绝佳的选择之一。

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空間作りの向上とアクセス難の改善

By

17 October 2017

上海市内郊外に位置するため、ホテルへのアクセスがより便利になれば更に滞在客が増えると思います。
また、目の前に人工湖がありこれが主なポイントになるかと思いますが、空港からも遠いので何を目的に他のお客さんが滞在しているのかとても気になりました。
ホテル館内のリゾート感とは反対に敷地内屋外ではリゾート感はあまり感じられず、もっと活用できるスペースが数多くあったので、もっと彩り豊かな空間が作られれば更に良いと思いました。
客室のある館の中央の空間は非常に大きくこちらも空間を持て余しているように感じられたので、更に有効的に活用できれば尚良いと思いました。

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床铺舒适,服务一流

By

17 October 2017

club

客房体验不错, 作为会员升级了房间。走廊太空旷,晚上的灯光不是很亮,很多暗处,有点恐怖片的感觉。。。。。

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床铺舒适

By

16 October 2017

club

床铺非常舒服,被子厚薄正好,阳台设计不错,可惜不是朝湖。希望下次还能来住到,早餐非常的丰富,服务很贴心。

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酒店劣跡

By

15 October 2017

platinumelite

房間空調經常半夜關掉,導致半夜沒法入眠,投訴多次也未見改善,
前台員工培訓不足,至經常錯亂百出
早點食品不新鮮,尤以稀飯( 經常用加入白開水入, 以玫白粥像開水一樣)

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环境舒适

By

15 October 2017

club

综合在上海的几天度假,分别入驻了四家五星以上酒店。可能是这个地区寸土寸金的原因,整体房间的布局和装修和入住舒适度都不及我们内地,唯有滴水湖皇冠假日酒店比较满意。

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酒店环境不错,服务到位

By

14 October 2017

club

从预定到入住的过程体验都出乎意料的顺利,国庆假期前没几天想起要预定,官网价格比任何网站都诱人,果断官网定。入住前一天酒店还打来电话做提示确认,入住结束也有回访。赞一个! 入住体验也不错,酒店位置优越,休闲2日游推荐。

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