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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Review
Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
88%
Recommend This Property

Overall Experience

4.5

based on 1125 reviews
88%
Recommend This Property

Ratings Breakdown

1125reviews

  • 5 Stars
    708
  • 4 Stars
    312
  • 3 Stars
    69
  • 2 Stars
    18
  • 1 Stars
    18

客房舒服,一流体验

By

18 September 2017

没有辜负我对皇冠假日酒店的预期,一如既往的好。入住的当天有免费的软饮赠送,服务人员和热情,房间很舒适,洗浴用品也非常高档。唯一的不足可能是因为入住期间前台过于忙碌,我因为丢失房卡,等候工作人员开门的时间超过了15分钟,其他的地方都很满意。

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服务一流

By

18 September 2017

club

酒店服务周到,入住体验很好,餐饮业很多样,能够满足商务和休闲多方面需求。
希望能够对会员开放更多便利通道。

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床铺舒适,服务一流

By

17 September 2017

very good, 整体服务,餐厅服务,健身服务,前台大堂,预定服务,客房服务中心,网络有时不是很稳定 ,电视中央六台有些房间不稳定,有杂音。大堂经理Tony

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床铺舒适,室内安静

By

15 September 2017

club

整洁,干净,很舒适,床品质量较高,比较喜欢;
隔音效果好,晚上睡眠质量很高
服务很好,感觉很专业,各个岗位的服务态度都很好,效率很高

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服务不错

By

14 September 2017

club

总体的服务体验还是蛮不错的,在其它城市的皇冠酒店体验过自助晚餐那些,都是很不错的体验。环境舒适,包括泳池体验,水质清澈大赞!

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安全一流

By

13 September 2017

club

深夜有保安在看守,房卡只能到達屬於自己的樓層,酒店早餐選擇很多,味道很好,房間乾淨,價格便宜,但紙巾略少

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床铺舒适,服务一流

By

13 September 2017

club

床铺舒适 服务一流 附近環境不錯 早餐也可以 但美中不足是網路晚上很慢 然後對於我們外國客戶沒有VPN能用感覺到不便 如果後續有VPN能用的話 會優先考慮

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Nice hotel

By

12 September 2017

club

Nice hotel. Nice facilities and friendly staff that understands English.

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位置很好,硬件还行,服务一般

By

12 September 2017

离龙岗汽车站很近,位置不错,酒店的硬件还可以,游泳池不大,方方正正的,还有干湿桑拿房,CP的配置也基本相同,中规中矩吧,服务也还热情,美中不足的是早餐服务有些过于生硬,细节方面不太注重顾客的感受。也许是深圳节奏快的原因吧。

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提升房间内互联网设施

By

12 September 2017

club

房间内有音响,且音质不错。但是房间内没有互联网机顶盒,且不支持投屏,晚上睡不着想在房间看场电影的需求得不到满足,建议增设网络机顶盒。

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床铺舒适,早餐丰富。

By

11 September 2017

platinumelite

IHG白金会员,第一次住这家,整体感觉还不错,但其实并没有什么待遇,客房就从高级升到豪华,欢迎水果催了几次最后很晚才送来。官网看到有免费班车接送地铁站,其实并没有。客房比想象中的要小,还好里面干净卫生舒适,感觉很好。特别是床铺,睡起来很舒服。

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服务尚可

By

11 September 2017

platinumelite

第一次住这个酒店,去龙岗办事,位置还算方便,周围环境在龙岗似乎算好的,酒店似乎比较新,房间有点味道。后续服务一般,没有送会员果盘。

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