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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Review
Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
88%
Recommend This Property

Overall Experience

4.5

based on 1033 reviews
88%
Recommend This Property

Ratings Breakdown

1033reviews

  • 5 Stars
    643
  • 4 Stars
    289
  • 3 Stars
    65
  • 2 Stars
    18
  • 1 Stars
    18

服务一流

By

27 June 2017

前台的服务态度很好,但客房的就只能说一般了,第一天入住,说是七层的毛巾比其他楼层的要旧,前台帮忙换新的了,客房服务员说之后几天也会换新的,会和其他人交接好,可后几天还是之前的,根本没交接。客房服务最好改善一下。

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前台特别的好 服务热情到位

By

25 June 2017

club

入住之后感觉环境可以 早餐也不错 重点是前台服务的人员特别热情 很好 让我感觉到酒店一定是给员工很好的培训和鼓励 非常感谢你们的热心帮助 还有很优质的服务 下次我回来还会住 并且也会选择这次的房间 感觉性价比都不错

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Thank you Joyce Chen.

By

23 June 2017

platinumelite

I have more then 50% travel days in past 8 months and lived in Longgang Crown Plaza for more then 50 nights. It's my pleasure to know Joyce there. Always welcome and care for every of my stays. Enjoy your next step, good luck!

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会员卡服务

By

22 June 2017

我在入住时发现,我的会员卡号注册的帐号是我的网名。
本来想直接改,却改不了。只能联系IHG会员中心。当我联系后费了两天时间把会员帐号改成身份证里的姓名了。
其中前台服务员给了很多帮助。

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深圳旅游

By

22 June 2017

服务员很热情为我度过一个快乐的入住。房间很清洁,又大。行政楼厅招待很好。给我和妈妈感觉轻松。用餐也完美。回意的却丰富。

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ビジネスには最適

By

22 June 2017

club

二回目の宿泊になりますが、部屋は広めでベッドの寝心地は良いです。但し深夜まで騒音が聞こえる事が有ります。朝食、夕食のバイキングは日本人でも違和感無く食べられる物も有ります。飲み物の種類は少ないです。

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环境舒适和安静的睡眠环境

By

22 June 2017

platinumelite

商务出差而言,良好的睡眠环境是首选。其次是酒店的设施。喜欢这个酒店这个酒店作为我每次入住的酒店,很喜欢这里。有回家的感觉。希望越来越好。

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Comfortable bed

By

21 June 2017

Most room is Noisy, smelling somehow, air conditioner not working properly

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Great hotel for people looking for a western style hotel in Shenzhen

By

20 June 2017

The hotel is modern and has western standards. Staff is friendly and helpful. Fitness and spa facilities are very nice. I stay at this hotel every time I'm in Shenzhen.

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Total review

By

20 June 2017

club

The room is comfortable and hotel location is good.

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Leisure Travel

By

17 June 2017

Everything Good. Room is Silent and cleanliness. Breakfast food quality needs to improve.

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很舒服的一晚

By

17 June 2017

club

第二或第三次入住这家酒店了。睡眠环境很好,床垫床品和枕头都是精选的,这符合我的要求。早餐很好。服务没话说,值得下次继续入住。

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