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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Review
Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
87%
Recommend This Property

Overall Experience

4.5

based on 991 reviews
87%
Recommend This Property

Ratings Breakdown

991reviews

  • 5 Stars
    614
  • 4 Stars
    276
  • 3 Stars
    65
  • 2 Stars
    18
  • 1 Stars
    18

很贴心的早餐服务,非常好的睡眠体验

By

27 May 2017

club

早餐期间,遇到过一个老乡员工,给我推荐了附近很多家乡特色美食。而且主动告诉我可以让面食区的其他员工给我准备家乡风味的面食,非常感动!!

每次回房间看到床铺铺的很舒展,枕头都是用手打蓬松后才放上去,真的是一流的入住体验!!!

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不错的体验

By

27 May 2017

本次住了3天 酒店开业有一定时间了,略显成就,舒适度没得说,特别是洗手间非常洁净,唯一的遗憾,第一晚送的水果放了三天也没撤掉,或者更新,下次还会入住

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服务态度一流,洗浴舒适

By

27 May 2017

健身房器材略少。游泳池环境不错。前台和礼宾服务态度好。环境不错。房间清洁很好。宽带一般,能满足上网需求。

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Business Stay at Crown Plaza Shenzen

By

25 May 2017

club

Had a great stay at the Crown Plaza in Shenzen. Food was excellent. Stayed for 2 weeks on Business. There were Shopping Malls close by.
The Property and staff were excellent.

I would stay again. The only issue I had is that the Bed was firmer than I am used to and there was a fair amount of outside steet noise on the side I was on. Other sides were probably quieter. If I went again I would request that. I made the bed mr comfortable by ordering a second comforter and using the first one to sleep on.

Great room with Desk, Internet, and refrigerator. Plenty of storage for clothes.

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非常好 床铺舒服又

By

25 May 2017

club

郭经理tony態度很好,都很熱情。這次訂的是一大床的房型,每当出電梯或是踏進旅店,總是看到櫃檯人員親切的笑容及問候,真的好溫馨。特別深刻記得的是,當只是拿著周邊地圖在門外時,便有櫃檯員出來詢問是否需要幫忙,又熱情的為我介紹附近好吃的美食,真的服務一級棒!服務卻深深打動人心!!絕對要推薦給正在思考要住哪的人!!

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温馨舒适,服务一流

By

25 May 2017

platinumelite

比较喜欢的一家酒店。离办事地点不远,交通方便,温馨舒适,服务一流。周边的各种生活设施越来越齐全,走走逛逛很方便。

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不错的酒店

By

24 May 2017

club

办理退房时电脑出现问题,我当时很赶,酒店将发票寄给了我,我回到家的第一天就收到了发票。但第一次入住时连续两天房间的杯子都没有清洁或更换。

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位置不错,服务很好

By

23 May 2017

platinumelite

非常好的体验,虽然是第一次入住。预定,办理,入住都是很便捷,交通也不叫便利。早餐还可以,品种齐全,品质也不错。房间比较温馨。

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Amazing Hotel

By

23 May 2017

Been staying at Crowne Plaza in Longgang on many business trips this past year and a half. This hotel is truly a home away from home. It has a lot of amenities and very convenience to many great restaurants. Staffs are extremely friendly and helpful. Joyce- one of the hotel managers especially. Gone above and beyond to ensure all guests had a great experience staying there. Absolutely love this hotel.

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Overall good service and location

By

23 May 2017

Shopping mall nearby , the buffet dinner is Good .
Most of the staff are friendly and helpful !

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房间很舒服

By

23 May 2017

club

大堂空气劣差。大堂的宴会厅隔音不差,跟客户谈话基本听不到对方说话,房间很不差,服务也不错。希望有所改量。

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環境很好,服務很到位

By

23 May 2017

Joyce笑容很美,客房環境整潔度很高,不會有不舒服的感覺(特別是有小潔癖的我),車隊安排接送很暖心,金隊長大哥般的關懷讓人感動

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