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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Review
Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
95%
Recommend This Property

Overall Experience

4.5

based on 1463 reviews
95%
Recommend This Property

Ratings Breakdown

1463reviews

  • 5 Stars
    998
  • 4 Stars
    335
  • 3 Stars
    76
  • 2 Stars
    27
  • 1 Stars
    27

Great airport hotel

By

29 September 2016

club

Can't fault anything. Lovely rooms, good service. Have stayed here many times since it opened; its always good.

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Very Convenient

By

27 September 2016

This hotel is connected to the airport and the metro station with trains into the city, so no need to take taxis to and from the airport.
This is just as convenient for flights as the terminal transit hotels, but more accessible. The staff was also very helpful and informative.
For flights that take off outside the MTR operating hours this hotel saves on the taxi cost which makes the rate a good value.

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方便

By

26 September 2016

酒店位置就在机场航站楼,适合于晚班或早班飞机的旅客,很方便。酒店环境不错,虽靠着机场,但并不吵闹,员工服务也不错。

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トランジット

By

26 September 2016

トランジットには最高です
名古屋 シンガポール デンパサール 一日のトランジットに使いました
到着ロビーから、数百メートルでチェックイン サーフボードの持ち込みでしたが、ポーターがすぐ対応してくれて、フロント預かりでした

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酒店位置便利

By

21 September 2016

酒店设施和服务水准保持了皇冠的一贯水平,硬件设施一流,服务水平一流。
酒店与航站楼相连,可以步行至登机柜台,对于早班和夜间航班的旅客有很大的便利性,节约很多时间。

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Great view

By

17 September 2016

club

Good to have short staycation at crowne plaza... a very worthwhile experience

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位置一流,服务及时

By

17 September 2016

机场旁边最好的选择,服务人员回馈很到位,提供服务很及时,让人入住得很放心。房间整洁,干净,适合飞行后的休整,可以有比较优质的睡眠。

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One stop for dine and shopping

By

13 September 2016

Had some issues with the room given at the start of my stay where we requested for a runway view but had only a window at the toilet looking over a car park. Thanks to Guest Relations Officer Marlon, he helped us resolved them by upgrading our room to a garden view and some view of the runway.

Room was big and was able to accommodate a baby cot with still much space for my child to play.

Buffet breakfast was not fantastic. Hygiene wise, when staff clearing up food on the table, excess food on table was swept on the floor, only noticeable pile of food on the floor did the staff used a broom to clean it.

Location and amenities, this is a one stop hotel with many restaurants and shopping at all 3 terminals of the airport, and definitely a baby friendly airport.

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here for business

By

12 September 2016

Was in Singapore overnight for business meeting. Hotel very conveniently located at the airport. Internet and room condition were all as expected. The only disappointment was that I had requested 2 single beds--from the hotel website, the beds looked like full-sized beds but in reality are the smaller twin sized mattresses.

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Great Airport Hotel!

By

11 September 2016

platinumelite

We have stayed at this hotel several times when arriving late at night and/or departing Changi Airport early in the AM. It is always a treat to stay at this property as the atmosphere and rooms are fabulously relaxing. We were sad that our flight departed too early to have the wonderful breakfast as it is beyond compare!

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朝食がpoor

By

09 September 2016

club

今回の旅で一番高価であったのに、一番貧弱な朝食でがっかり。鶏肉の料理が多く、宗教上食べられないと選択の余地もなかった。お腹すいた。
それ以外はプールアクセスの部屋にしてもらえたし、朝から楽しめて、良かった。

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relaxing stay

By

08 September 2016

helpful staff, wonderful room, comfortable relax to prepare for next day

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