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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Review
Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
95%
Recommend This Property

Overall Experience

4.5

based on 1705 reviews
95%
Recommend This Property

Ratings Breakdown

1705reviews

  • 5 Stars
    1154
  • 4 Stars
    395
  • 3 Stars
    89
  • 2 Stars
    36
  • 1 Stars
    31

Great hotel for quick stopover.

By

28 June 2017

club

This hotel is great for a quick stopover or early morning flights. The rooms are clean and comfortable and the service is wonderful. Very easy to get to from the airport.

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Excellent Service!

By

27 June 2017

club

I am only seeking your consideration and flexibility in making us feel a little more special by giving me a special rate for taking up your room over the rest. There are special reasons for staying in your hotel but there are more valid reasons for staying in others in town area. The reason why I maintained my loyalty with Crowne is only because of the personalised attention at check in that makes me feel different as well as the fact that you are located at airport that is convenient for me. From your records, you would have noticed my number of stays there. However, you price is of great concern to me. Overall, you are great in your service and room comfort. I am happy with that.

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Spacious room and comfortable bed

By

27 June 2017

A spacious clean and well appointed room in a convenient location for transit between flights. Had a great night sleep with no stress.

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服务一流

By

27 June 2017

九酒店总体入住体验非常棒,前台和客房服务人员热情主动。总机服务超级赞,电话接通需要任何服务不用再转换分机就可以由于总机完成,酒店离开机场T3非常方便,是我见过最方便的酒店之一。

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great service and comfortable facilities

By

26 June 2017

club

The hotel is beautiful and the staff are very friendly.
During my stay i did experience excess noise outside of my room from other guests. It sounded like a party in the room - loud music, shouting and laughing. I did call the reception and the issue was addressed.

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An excellent hotel for a Singapore stopover

By

25 June 2017

club

I cannot praise this hotel highly enough. From the perfect location, to the quality of the rooms, and the professionalism of the staff, everything was just what we needed and more. I highly recommend this hotel.

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服务一流

By

24 June 2017

club

整体在很晚抵达酒店,在登记入住时候,前台很快就帮助我办了手续。同时虽然距离机场仅一墙之隔,但是很安静。自助早餐也很丰富!值得推荐

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Customer service

By

24 June 2017

Customer support to handle and solve the customer queries . Cost of the room hire very expensive compared to other crown plaza hotels. Breakfast should be part of the room hire like the other crown plaza hotels and not charged extra for it.

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Great Experience

By

22 June 2017

Optimal for short business trips or short layovers in Singapore.

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Staff

By

22 June 2017

club

I was held up in Singapore overnight. Three transit hotels stated no vacancy but unimpressively a little curt and rude. Crown Plaza was not only available but courteous, and complied with extended check out time due to my circumstance. When airport staff did not return to collect me, Crown Concierge service took me to the relevant place in T2. Very impressive.

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very noisy environment

By

21 June 2017

club

very noisy environment all along the night due to road/construction works. Have requested for a quiet room. Request not respected

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WOrth the value

By

20 June 2017

club

Crowne plaza,being the best airport hotel,truly deliver unique experience and efficient check in.As i am staying for birthday celebration,they also give me a complimentary delicious birthday cake at the delivery time i scheldued.Thank you for the extra touch.

what make this hotel is definitely is runway view room.Its intersting and worth the value.Its worth to have such a once in a life time experience of runway view room stay.Prior to stay,I have read and research many good coments and wonderful experience on blogs.Definitely make the right choice for my birthday .

The room is clean and spacious with sufficient amenities.Location of airport hotel is surrounded by many food choices.

The pool is very relaxing retreat from the bustling city life of today.One thing that could improve is,switching on the jacuzzi through the night.

Room service food still need improvements.I ordered the club sandwich ,however it doesn't taste delicious although the fries come with it is crispy and nice.

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