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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Review
Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
91%
Recommend This Property

Overall Experience

4.4

based on 1182 reviews
91%
Recommend This Property

Ratings Breakdown

1182reviews

  • 5 Stars
    736
  • 4 Stars
    295
  • 3 Stars
    96
  • 2 Stars
    37
  • 1 Stars
    18

Great hotel and staff

By

20 June 2017

platinumelite

Amazing stay. Staff was extremely helpful and nice.

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Excellent hotel and fantastic staff

By

20 June 2017

This is an historic hotel right in the heart of Washington. There are a ton of sights and attractions within easy walking distance. For destinations further away, the metro, ride sharing and and taxis are all easily available. There are multiple parks within just a few blocks.

Everything in the interior was very well maintained: rooms, lobby, restaurant, etc. The wifi was also very good.

Even better than just a great location and enjoyable property, the staff always exceeded expectations. Absolutely fantastic. Even when there were minor issues with the elevator system, the staff managed to turn this into a positive. They worked extra hard to ensure that guests were not inconvenienced during this time. The staff was very friendly and good at anticipating needs.

We were in town to enjoy the history in Washington, and I cannot recommend this hotel enough. If I were in the area for business, I would go back as well.

Thanks for the unbelievably good service!

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Overnight stay

By

19 June 2017

This hotel met my needs for an overnight stay. The only complaint that I have is that the elevators are slow.

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Terrific hotel in a great location

By

18 June 2017

My family of 4 really enjoyed staying at this hotel. My boys are 10 and 7, so my wife and I often feel a nice hotel is "wasted" on them, but this one really suited our needs. Not only is this hotel nice, with a wonderful parlor and sitting area when you enter, but also in the perfect location. Only a block from the metro, a few blocks from major DC locations and tons of great restaurants near by - including the onsite restaurant and bar. We could pretty much walk to everything. Great place for crepes right across the street.
Cons I will mention are - get a room away from the elevator. The elevator doors faced our room and we heard every conversation at night. Also, there is no pool at this hotel if that is important to you. There is so much to do in DC we didn't care about the pool.

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Lack of Hospitality Suite a big disappointment

By

16 June 2017

We booked this hotel assuming the hospitality suite would provide breakfast and snacks. Not having it was a big inconvenience. The slow elevators need to be replaced immediately. Staff nice and efficient.

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D.C. trio

By

15 June 2017

Overall everyone we came in contact with the hotel was wonderful and very helpful.

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Not a good experience (slow elevator)

By

15 June 2017

club

The elevator was terrible and the manager didn't help at all.

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Good sleep

By

13 June 2017

club

Clean room, great staf and good sleep. Hotel is very close to the convention center. Very convenient.

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Excellent hotel

By

12 June 2017

Fantastic hotel with great service . Very clean rooms. Great location near to the national mall.

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Washington DC Visit

By

10 June 2017

platinumelite

Convenient to all major points of interest and plenty of local amenities nearby.

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Beautiful rooms and great location

By

09 June 2017

club

This is the second time I chose to stay at this property. The rooms are spacious, well decorated, and comfortable. The staff is always friendly and I've never had any problems checking in or out. As a former resident of DC, I never thought this hotel was that special but as I continue to come visit from time to time, this hotel will always be my top choice!

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Crown of DC

By

08 June 2017

platinumelite

Staff and facilities were excellent. Location is great for walking visit of DC monuments and buildings.

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