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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Review
Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
87%
Recommend This Property

Overall Experience

4.2

based on 923 reviews
87%
Recommend This Property

Ratings Breakdown

923reviews

  • 5 Stars
    519
  • 4 Stars
    227
  • 3 Stars
    93
  • 2 Stars
    47
  • 1 Stars
    37

Great hotel, great breakfast, bad ac

By

19 May 2017

club

Great hotel, good location, great breakfast. I would stay here again. Only negatives were as follows...


Heat

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great stay

By

18 May 2017

club

We drove for 5 hours, a usual 2 hour drive to spend Mothers Day with our daughter. The thought of encountering the traffic on the way home was daunting. We ate dinner then decided to spend the night. We had a great stay. Slept well and were able to have breakfast with our daughter as well. The staff were very pleasant. We were unprepared for an overnight stay and they provided us some hygiene supplies. I was greeted with a long stem rose in honor of mothers day. Nice touch.

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My work home away from home

By

14 May 2017

club

Love this hotel. My company has a longstanding relationship with the Crowne Plaza White Plains, and it gets even better every time I stay. I'll be back often!

Also, that breakfast. Amazing.

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Business

By

12 May 2017

club

Great hotel. Clean comfortable rooms and an incredible staff. From check in to check out, front desk staff and concierges provided courteous and professional support. Only place to stay in White Plains, NY.

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Fair but not great stay

By

11 May 2017

As Spire Elite Member - and especially coming from this level of hotel (it is a Crowne Plaza, not talking about a HI Express or even HI), I would have appreciated a more individual

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Comfortable bed and great services

By

11 May 2017

club

Everything was expectional from from beginning to end. The room is clean, comfortable bed, the view I had was nice. The staff are really friendly and helpful.

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Great stay. I will return

By

08 May 2017

club

Everything was perfect for my kids. Amenities, breakfast, mall theater and bowling ally.

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Good

By

08 May 2017

club

good stay but y e OECD too much in this review process

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Great staff, hotel a bit outdated and not easy to walk to

By

07 May 2017

The staff was great and welcoming. The hotel itself could use a little refresh as the rooms feel a bit outdated compared to other Crowne plaza I stayed at (San Jose).
Sadly there is a demolition site right in front of the hotel which blocks the walking path to downtown and creates a lot of noise and dust.

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Ease of access to the area

By

04 May 2017

platinumelite

Stayed here for business trip. Restaurants, grocery stores, and Mall within walking distance. Pepsi co. garden a must visit place. Book early, rooms fill up fast for this area.

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Lovely experience

By

04 May 2017

club

I fully recommend the Crowne Plaza in White Plains. The rooms are very clean and comfortable and roomy. The staff are uniformly cordial and helpful. The food is really great and reasonably priced, and the wait staff are just wonderful! And the restaurant itself is very pleasant and peaceful. I always enjoy staying there vey much!

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Very clean guest rooms

By

04 May 2017

club

very clean guest rooms, friendly and helpful staff overall,
great accommodation for the event of our group
the booking process could use some improvement, and I would have loved a larger fridge that wouldn't freeze half of the food and a microwave in the room would have been appropriate considering the price.
otherwise a comfortable stay.

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