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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Review
Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
91%
Recommend This Property

Overall Experience

4.6

based on 896 reviews
91%
Recommend This Property

Ratings Breakdown

896reviews

  • 5 Stars
    636
  • 4 Stars
    205
  • 3 Stars
    35
  • 2 Stars
    12
  • 1 Stars
    8

国际水准

By

20 February 2017

club

比较符合IHG的水平,在旅游城市做的算比较好
时间匆忙没有完整地体验,唯一不足大堂吧营业时间较晚,没有兑换饮料券。

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愉快的入住,温馨的假期。

By

20 February 2017

带小朋友游玩,入住的酒店,前台给升级了行政套,非常满意,由于一直在外面玩,只享受了一次行政待遇~下次多住几天。酒店干净,服务好。

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行き届いたサービスを提供してくれるホテルです

By

20 February 2017

platinumelite

私は厦門に宿泊する時は、毎回必ずCrowne Plaza Paragon Xiamenを利用している。スタッフのサービス、部屋、ホテルの設備、付帯するブランドショップのモールなど何をとっても申し分ない。

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服务人员热情到位

By

20 February 2017

club

前台服务人员热情到位,我们是过年带孩子去旅游的,出行介绍什么都很到位,寄存行李也比较方便。酒店地理位置也是比较方便的。

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会员最优待遇

By

20 February 2017

总体而言,IHG的高级会员在各个酒店享受的待遇并不统一,但是在厦门磐基皇冠假日,是能享受到的最好的会员待遇,没有之一了。

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感受

By

19 February 2017

服务细致,贴心,地理位置很好,交通方便,去机场和火车站都方便,下次出差还会住这里,积分可以和洲际酒店的累计

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床铺舒适,服务一流

By

19 February 2017

club

尽管只有住了一晚,但房间整体设计还是非常好的,也有足够的供电插头,还有专门的USB接口,非常适合现在电子产品多的情况,电视节目也非常丰富,能看到CNN等国外频道。床铺非常好,软硬适中,由于我个人对床比较挑剔,太软的会腰酸背痛,这次住宿完全没有这方面的困扰。总体来说是非常好的住宿体验

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超出预期的好

By

18 February 2017

platinumelite

基础房型升级到行政房,包括早餐,minibar,洗衣两件,还有贴心的厦门特产作为礼物,完全超出预期。

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心のこもったサービス

By

16 February 2017

毎回部屋の清掃の方が自筆で心のこもったメッセージを残してくれて水を多くサービスしていただいてとても嬉しいです。フロントの方も「おかえりなさい」と話しかけてくれて気分が良いです。
あえて希望をあげるとゴールドメンバーの利点を具体的にわかりやすくしてくださると助かります。冷蔵庫の中の飲み物は全部無料なのでしょうか?
デラックスルームとスーペリアルームの違いもよくわかりません。

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服务一流

By

15 February 2017

club

可以可以可以可以可以可以可以可以可以可以可以可以可以可以可以可以可以可以可以可以可以可以可以可以可以可以可以可以可以可以可以可以可以可以

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商旅优选

By

14 February 2017

酒店位置不错,周围商业配套成熟,就餐、出行都非常便利。房间中规中矩,设施基本齐全。早餐品种丰富,出品挺好。泳池和健身的设施条件较好,宾客享用较多。缺点是大堂吧的品种太少太低端。

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硬件软件均一流

By

14 February 2017

最让我喜欢的是整体服务水平,处处为客户着想,为客户解决问题。
硬件水平也是一如既往。
下次入住还会选择

Posted byHotelStaff
15 February 2017
尊敬的客人, 您好!感谢您选择厦门磐基皇冠假日酒店,并且作为IHG®优悦会金卡精英会员对于我们的忠诚惠顾。 很高兴看到您对本次入住体验感到满意。作为洲际集团旗下的豪华五星级酒店,为每位客人营造温馨舒适的入住环境、提供贴心周到的服务,是我们一贯的宗旨。再次感谢您的好评,我们会继续努力,不断提高,迎接您的下一次光临!
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