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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Review
Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
90%
Recommend This Property

Overall Experience

4.5

based on 414 reviews
90%
Recommend This Property

Ratings Breakdown

414reviews

  • 5 Stars
    275
  • 4 Stars
    91
  • 3 Stars
    32
  • 2 Stars
    9
  • 1 Stars
    7

Crowne Plaza - Zhongshan Xiaolan

By

28 April 2017

I have been visiting this hotel since it opened in 2008. It is one of my favorite stops on my month long business trips and will continue to be whenever I am in the area. The staff and management have managed to keep the hotel as clean and as friendly as the first time I entered the lobby. The updates and changes have been well planned and have only improved the overall guest experience. Thank you.

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环境和服务好

By

28 April 2017

club

很好一次入住体现,经常入住此酒店,下次体现一下酒店健身设施。
酒店环境比较好,不感觉很吵,就算入住率高,还是蛮幽静的。
打扫蛮干净的,性价比比较高,会推荐给朋友入住该酒店。
最好在入住时主动告知吃早饭的具体楼层,否则会自己找有点蛮烦。
下次还会入住旗下酒店。

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住宿过程

By

27 April 2017

每一次到小榄,都是入住皇冠酒店,因为都是满满家的味道。所有的服务人员都很友善,餐厅食物都能保持优质的水平。
宾至如归,这是我对酒店服务的所有评价。

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Comfortable bed , pillow , and great comfortable room

By

24 April 2017

The bed , pillow , tables, chairs , bath room ... etc. everything are so comfortable and easy around me . Feel as I like to stay there more and more again . Enough space for working and relax in the room .

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環境和氣氛

By

22 April 2017

club

大堂燈光比較暗,令人感覺設計比較舊。

員工態度還可以,但缺乏朝氣。員工心情又是強迫不來的

出來酒店內很多蚊子,這個很差。

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服務一流

By

21 April 2017

服務員很有禮貌,願意解答客人問題, 解釋詳盡。 房間很舒適, 十分整潔。 健身器材很齊備。 酒店自助早餐很豐富, 服務水準提升, 用餐時間分段安排妥當。

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酒店整體上服務一流。

By

16 April 2017

club

接待處員工溫文有礼,房間整潔舒適。有迎實飲品令人窩心!
照顧住客需要,加枕頭绵被不另收費用。
早餐款色若能多加些款色更加理想。

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一切很好

By

16 April 2017

club

都不错 。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。

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性价比高

By

12 April 2017

1.酒店性价比高
2.吃的东西也不错
3.check in和check out的效率非常高
4. 服务人员态度很好,会尽可能满足客户的要求

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房间隔音效果很好

By

27 March 2017

platinumelite

1.房间网速非常快,一点都不卡
2.房间床上用具很干净,没有褶皱
3.前台人员服务态度好,结账速度非常快,甚至提前帮你把东西准备好
4.酒店垫底速度非常快

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态度很好,水平专业,房间整洁

By

27 March 2017

club

在中山入住的酒店中,个人感觉皇冠假日是舒适度和性价比都非常高的酒店。尤其欣赏酒店服务员的态度很好,服务水平又很专业。

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Great Experience

By

19 March 2017

club

I have stayed at the Crowne on every Visit the hotel is warm and inviting, The staff are friendly and could not do enough to make every stay pleasant. On my last visit where i stayed at 3 hotels this one felt like home

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