Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
97%
Recommend This Property
Overall Experience
4.7
97%
Recommend This Property
Great hotel
ByDiwadeb
November 18, 2020
I like this place it has a great location. Rooms are old but maintained. Reception staff are very helpful to my needs and request. I highly recommend this hotel and I will come back again.
wonderful Hotel
ByAnwar
November 11, 2020
I've stayed in the hotel many times and during all stays, I loved the hotel facilities, rooms, location and specially the friendly great staff.
The front office staff were very nice and always welcoming me with beautiful smile all the day. Mr Mostafa always helped me to check-in in very short time, treat me as Platinum IHG member and always gave me a very nice comfortable room exceed my expectations. I met also Ms. Kaye in the front office that she always meets me and made sure that everything in my stay is perfect and she brought me to the room by herself that was very kind of her. she provides the best hospitality.
The room was always shining and clean. Also I had a very nice chance to meet the housekeeping Manager Mr. Nasser several times taking my feedback on the housekeeping services of the room and the hotel facilities " which always in perfect clean conditions".
I was so lucky also to meet the GM Mr. Khalid Zaki and he treated me very nicely and welcomed me again in my favorite hotel.
Thanks for IHG, Crowne Plaza staff and management for making my stay wonderful, relaxed and very comfortable.
Excellent staff
ByPit M.
November 04, 2020
I felt like everyone was looking after my needs before I even say or ask for anything. Very personal touch and well-trained. Everyone was very helpful from the security, concierge, reception, resto. You know they are happy to help. Full of motivation.
Great service
Bymattar
November 02, 2020
I would like to thank everybody.
I confim that, this is my real home in UAE
Special thanks to Mostafa, Ahmed ,Maged, and kanoat.
Nice stay
ByHelalie
October 29, 2020
every thing was great the room was clean and thanks to Mostafa and the night receptionist lady i forget her name
Over five weeks Stay
Bymallal83
October 28, 2020
Overall I'm happy with my stay in Crowne Plaza. Location is great and I found everything quite handy. Staff is very accommodating and try their best in a professional capacity to look after their guests.
Due to my anticipated longer stay, I was upgraded to a suite without any additional charge.
The only downside I felt was scheduled cleaning every fourth day which is a bit too far. I think it needs to be at least every second day. But they send cleaners if requested so not a biggie from my side.
Good stay
BySumo
October 25, 2020
Very friendly front desk people, comfortable and clean room, i also liked the bar next to the pool. Gym is also good.
Amazing Hotel
ByLido
October 22, 2020
All about the staff they are perfect they will let you feel as if you at home with amazing smile to start your day great job everyone see you soon
Great care of my health
Bymattar
October 15, 2020
I had the feeling that , I am in my home.
Also I want to mention to how much heath care I had from all of the staff, especially the room service.
Special thanks to Mr. Mages, and Mr. Ahmed Farouk
Comfortable room helpful staff
ByJohn3
October 13, 2020
Hotel is very quiet during the pandemic .
Staff very eager to please . Room service arrangements are a little clunky - could be made easier
Unforgettable Great Staffs
Byshellywelly
October 11, 2020
Hotel is clean, quiet and with truly 5 star working staffs.
From check in to check out Yash from reception was indeed a superstar, he knows how to make the guest feel extremely welcome. Handled requests in quickest time. Was so happy to stay in a beautiful suite!
Camilla did an unforgettable favor when she extended my check out time, As we need to stay a bit more because we have a dinner reservation that early evening. Very professional.
These extra mile services wont be forgotten
Will definitely keep coming back
Comfort and good service
ByModi
September 09, 2020
Overall Awesome experience and quality time spent.