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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
91%
Recommend This Property

Overall Experience

4.4

based on 946 reviews
91%
Recommend This Property

Ratings Breakdown

946reviews

  • 5 Stars
    569
  • 4 Stars
    249
  • 3 Stars
    74
  • 2 Stars
    39
  • 1 Stars
    15

Gym y comidas

By

December 02, 2019

Me gusto el gym sauna y también el servicio de comida y desayuno

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Alles ok

By

November 29, 2019

club

Insgesamt OK, Fitness- und Saunabereich sind vorhanden leider aber etwas lieblos gepflegt. Die Bar schließt für mein Empfinden etwas sehr zeitig. Nach einem langen Arbeitstag wäre es schön noch mit den Kollegen einen Snack und/oder Drink zu genießen anstatt einsam auf dem Zimmer den Room service.

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Rooms Excellent, Restaurant Could Be Better

By

November 25, 2019

club

Rooms are excellent, staff are more than comfortable with English, however if you are using the meeting facilities for more than a day or two do be aware you end up getting served the same menu day in day out.

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Overpriced

By

November 25, 2019

No shuttle after 11pm; no hot water in room. Front desk very polite and helpful.

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Très confortable

By

November 25, 2019

Bien situé, au calme, le personnel est très accueillant. L’établissement est très classe.

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Nice place, very expensive

By

November 25, 2019

The hotel was nice - good bed, nice common areas. The on site restaurant was decent. The price, however is quite high. We also had a couple hiccups during our stay: having to spend at least a half hour fixing the connection to the printer in the business center, my keys randomly stopped working halfway through our stay, and it was difficult to adjust our reservations because the evening staff couldn't help us with the matter. None of those would typically be a big deal, but with the high cost, it was a bit frustrating.

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Crowne mérite une corone

By

November 24, 2019

club

c'est un hôtel super excellent sur tous les niveaux notamment l’amabilité du personnel et les services qu'il procure
aussi la qualité des chambres restau etc..
Bravo au managerial de Crowne

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One of the best Airport Hotels in Brussels

By

November 24, 2019

Regular guest at the Crowne Plaza Brussels Airport for some years now, and honestly always happy to come back when in Brussels.

Free shuttle service to/from the airport runs regularly until late nights and makes only two stops, so you´re there after 5 minutes.
The property is located in a business area, but there is a nice little park right behind the hotel with a pond with ducks and geese, which is a nice difference for a business hotel.
Zaventem with a train station, shops and some good restaurants is just a short walk from the hotel, but to get downtown, one can also take the shuttle to the airport and take a train from there.

Staff at the reception (as all staff) is absolutely charming, friendly and efficient. Nevertheless, when leaving I use the express check-out as it saves some time and gives some extra IHG Rewards points. ;)

The rooms don´t have the most modern design, but are friendly, warm, spacious and really well maintained. If they all had a coffee maker, it would be even better.
Really enjoy the spacious bathrooms with a tub and a separate shower.
There must be a "minus" and there is one: I personally find the mini-bar pricing more on the expensive side and therefore hardly use it.
There is a complimentary bottle of water and some chocolate, though.

Breakfast is good in terms of selection and the location of the restaurant directly towards the part with huge windows gives a nice view. Tried breakfast in the lounge during another stay where choices were rather limited, but the view was even better.

In summary: a really nice place away from home when in the Brussels Airport area.

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My good experience

By

November 23, 2019

club

Stayed at the Crowne plaza airport for the first time and everything went well. I’d recommend this place.

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Personal and friendly staff

By

November 23, 2019

club

Quiet atmosphere, spotless room, good bedding, personal and friendly staff

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Good hotel, needs some work

By

November 18, 2019

club

Great location, shuttle communication could improve

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cama comoda

By

November 15, 2019

club

venia muy cansada,y la cama fue de lo mejor para poder dormir

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