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お客様レビュー

実際にホテルにご宿泊いただいたお客様からの情報だけが表示されるよう、各レビュー&評価を確認してから掲載しています。

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お客様レビュー
実際にホテルにご宿泊いただいたお客様からの情報だけが表示されるよう、各レビュー&評価を確認してから掲載しています。
78%
のお客様がこのホテルをおすすめしています。

総合評価

4

XXに基づく 1272 お客様レビュー
78%
のお客様がこのホテルをおすすめしています。

Ratings Breakdown

1272お客様レビュー

  • 5 スター
    638
  • 4 スター
    295
  • 3 スター
    142
  • 2 スター
    100
  • 1 スター
    97

Quick one night stay

By

11月 20, 2020

Just needed to stay one night, staff were attentive room was clean and quite, only issue I had was finding the driveway to gain entrance to parking lot which did cause me to drive an additional couple of miles..

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Great stay

By

11月 17, 2020

club

Impressed with the spacious and clean room. Staff very friendly. Easy check-in.

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Review

By

11月 06, 2020

platinumelite

Not clean. Broken thermostat stats. Would not recommend this hotel.

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Comfortable bed and great service

By

11月 04, 2020

club

The Bed was comfortable and the service was great. The hotel itself was very out dated. I have been to other Crown Plaza Hotels and they all felt luxurious.

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Moldy Floor and Rude Staff

By

11月 03, 2020

On our arrival, there was no one at the front desk to check us in. I waited several minutes, but there was no staff around and no sign indicating where they could have gone if they were not at the desk. We called several minutes later and inquired where the staff was and if someone would be there to check us in at 3:00pm (which according to the website, was the start of check-in/check-out. We later realized that the website says check-in/check out 3pm-11am which we read as "11pm" - this phrasing is very misleading and contributes to problems as the story progresses). We get back and check in with no problems, the man at the desk was very nice and polite. We encountered no other problems until the next morning, when we both woke up with sinus congestion. At first we contributed it to seasonal allergies until we found a wet spot on the floor that smelled moldy. Yuck! So much for the cleanliness policy and standards.That morning we were also visited by housekeeping multiple times around 9am, then again at 11am. Since we thought check out was at 3pm we thought this was very odd. But we start to pack our things and prepare to leave, hoping we can check out early and let housekeeping do their job. As we are packing, we are visited by a VERY rude manager who asks us if we are doing a late check-out. We say no, that we believed that check out was at 3pm and it wasn't even noon. Very rudely, she informed us that check out was at noon and not three. We inform her that we are leaving shortly and will be out of the room soon. We were not pleased with this feeling of being rushed out of our room and the rude treatment we received from staff. Overall, not a positive experience what-so-ever.

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Professional Service

By

10月 29, 2020

Staff was extremely receptive. They went above and beyond to make my stay comfortable.

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Short stay

By

10月 29, 2020

I stayed just for afew hrs but loved the experience. Very polite receptionist and a clean environment overall..

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Enjoyed our stay!

By

10月 29, 2020

Clean, comfortable room. Staff was friendly, professional and accommodating. Food was good (ordered turkey club and picked up at service desk in the lobby.

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Good area

By

10月 28, 2020

club

Not the best Crowd Plaza I've been to but it served its purpose. Easy to get to, number of vendors in the area and clean.
- paid for King leisure. Was given a room with double bed.
- key card was deactivated before my departure

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One of the worst hotel stays ever

By

10月 27, 2020

club

this had to be one of the worst hotel visits i ever had in my life

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Awful

By

10月 19, 2020

club

This place was awful and the service there was none

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Staff and service

By

10月 19, 2020

There was nothing that I didn't ask for that they would not provide great staff great attitude food was great at the restaurant downstairs in the lobby area also keep up the good work

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