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お客様レビュー

実際にホテルにご宿泊いただいたお客様からの情報だけが表示されるよう、各レビュー&評価を確認してから掲載しています。

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お客様レビュー
実際にホテルにご宿泊いただいたお客様からの情報だけが表示されるよう、各レビュー&評価を確認してから掲載しています。
67%
のお客様がこのホテルをおすすめしています。

総合評価

3.7

XXに基づく 1771 お客様レビュー
67%
のお客様がこのホテルをおすすめしています。

Ratings Breakdown

1771お客様レビュー

  • 5 スター
    725
  • 4 スター
    394
  • 3 スター
    232
  • 2 スター
    202
  • 1 スター
    218

Descent

By

12月 19, 2021

platinumelite

It's a comfortable place to stay, but breakfast cost me almost 20 bucks just for myself. Food and drink is very expensive. Recommended for the stay but nothing else probably

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Disappointed and unimportant

By

12月 19, 2021

club

Negotiated an event at the Denver CO. location where we have held previous events in the past. The contract was completed months in advance. On arrival we discovered the signed contract terms we’re not going to be met and no options offered to discuss the breach of contract. Our event was moved from appropriately sized contracted rooms designed for up to 50, into four major ballrooms designed for 600 attendees per room, which also had no heat. Rooms were 58- 61* for two days and our attending 120 customers were forced to wear winter jackets for the event.
Left feeling unimportant to the owners of this location with no trust moving forward.

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Great ballroom

By

12月 12, 2021

club

The hotel is a good facility for events requiring a ballroom and it is placed in a very good location

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Don’t stay here

By

12月 10, 2021

Horrible customer service, inefficient front desk, overzealous hotel security, nagging food service staff

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Comfortable and beautiful facilties

By

12月 08, 2021

I stayed at Crowne Plaza for a dance congress and enjoyed my stay. The room was roomy and comfortable, and the common areas were quite beautiful. Unfortunately, the main outlet in my room stopped working during our stay, so we couldn't use the TV, fridge, or coffee machine. Service handled this well, and we didn't need to use those items anyway since we were mostly at events. However, I really wish there was a free airport shuttle--the absence of one is a huge drawback.

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No Airport Shuttle

By

12月 08, 2021

The hotel was ok for the cost however their website offered a hotel shuttle to the airport which is not something they offer when you arrive at the hotel. One of the main reasons I decided to book the hotel was because I had a very early flight out the next day and was in need of a shuttle. I ended up paying for a taxi

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Only recommended if you're on a budget

By

12月 08, 2021

The hotel "made it right" by taking care of the issues I had with my reservation. But only after a number of repetitive inquiries, talking to multiple people over and over again. It feels like this hotel is very behind on the times by way of what's expected in the hospitality industry.

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Out of towner

By

11月 30, 2021

Just really nice and quite hotel, staff was super friendly

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Change of scenery

By

11月 29, 2021

Overall the hotel was wonderful. It was nice to have a change in scenery. I had one minor hiccup that can be corrected with training. It definitely did not ruin my stay. I did not try the restaurant or bar, on my next visit it will.

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Great stay for business

By

11月 29, 2021

The front desk staff was very friendly, and helpful. I needed to utilize their services for several things for my business during the week and they we’re always very easy to work with.

I needed to mail things UPS to the location in advance, and they were willing to store them for several days before I arrived. And then I also mailed things back via UPS and they were very helpful with taking the packages until UPS pick them up.

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Good hotel but could cost less for what you are paying for.

By

11月 20, 2021

club

Rooms need a little upkeep physically but they were very clean. There was a hole in the drywall and when I called to have the employee report it he asked if I wanted a new room, but I declined and just wanted to make note of it. Beds were absolutely one of the most comfortable beds I have ever slept in. Breakfast buffet was really good and had a great variety of food. The staff at the buffet were outstanding. Edgar I believe was his name and he was super nice and was really good with my little one that was with us!

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Good service

By

11月 17, 2021

club

Love the waterfall. Love the food and service. Room keys need work.

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