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お客様レビュー

実際にホテルにご宿泊いただいたお客様からの情報だけが表示されるよう、各レビュー&評価を確認してから掲載しています。

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お客様レビュー
実際にホテルにご宿泊いただいたお客様からの情報だけが表示されるよう、各レビュー&評価を確認してから掲載しています。
89%
のお客様がこのホテルをおすすめしています。

総合評価

4.3

XXに基づく 1746 お客様レビュー
89%
のお客様がこのホテルをおすすめしています。

Ratings Breakdown

1746お客様レビュー

  • 5 スター
    1016
  • 4 スター
    485
  • 3 スター
    132
  • 2 スター
    56
  • 1 スター
    57

returning guest

By

12月 03, 2020

platinumelite

I have stayed in this hotel many times and it never disappoints. This time of course it was much quieter due to the virus but on the plus side this meant discounts were available on food and beverages in the restaurants that were open.

I hope to be back in March and will stay here again.

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Decent Service, but can be improved

By

12月 02, 2020

club

Decent hotel, reasonably comfortable, good staff for room service, courtesy of receptionists (trainees) to be improved. Indian breakfast good - more options / varieties would be much appreciated. Manager Mr. Ram and Chef Mr. Mukesh's personal care to be appreciated.

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Good staff

By

11月 30, 2020

Staff was helpfull
Rooms a bit all fashion
Breakfast is not really what I expect from a Crown Plaza

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Excellent stay and very friendly staff

By

11月 29, 2020

club

The service of the hotel is outstanding. The staff are very helpful and willing to help all the guests.

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設備は古いがいつも快適

By

11月 22, 2020

ビジネスで年に数回利用する。立地もよく安心して滞在出来る。
浴室などの設備がバリアフリーでないなど、多少設備がアップデートされてないのが残念。

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Home

By

11月 20, 2020

The Crown Plaza at Dubai is the right place to feel home far from home.

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Comfortable bed, great location.

By

11月 15, 2020

club

Good selection of on-site restaurants. Fantastic location, easy to access the metro and taxis are easily available. Valet parking provided. Comfortable beds. Fantastic service by staff. Room decor was a little disappointing and also fact that amenities such as vanity kit were removed from room. Overall, a great stay.

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Great hotel with immaculate service

By

11月 07, 2020

club

The hotel provided the best conform we could imagine in these difficult times. The great staff made our stay memorable and highly uplifting. The housekeeping was of the utmost standard and the buffet breakfast was something to look forward to every morning. Trishna and Ashmita were extremely helpful and went out of their way in making sure all our demands were instantly addressed. Can't thanks them enough. Wife had wonderful 2 sessions of massage at the spa n the prices were very reasonable. The swimming pool was great with really cool view.

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Admin and billing problems

By

11月 07, 2020

A nice but dated property, loosing ground to the newer properties all around it.

Dated systems and admin, meant I was detained in checkout and incorrectly charged a further small amount to be able to leave (already late for important meeting and took ages) on checking my card statements, the error was on the hotels side (I had paid the full amount on check in and the hotel system was in error) I sent a message to the hotel and received no response or reply.

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This worst hotel of the IHG group

By

10月 30, 2020

I’m always staying In IHG hotels and I’m loyal customer to the group but that crown plaza was shocked for me. I can’t believe how old and dirty this hotel. You can see holes in the at ceiling in the room. Bathroom is dirty. I was staying in the suite and it’s unbelievable how it’s dirty and smells terrible. My cloth still was smell this terrible odour of the room when we checkout and move another hotel. It’s definitely not an 5 stars hotel. Terrible experience! Don’t trust photos of hotel from website. Choose anything but this hotel in dubai.

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Excellent Stay experience in heart of Dubai

By

10月 29, 2020

Crown Plaza is stunning fantastic. Every time we stay we have the most amazing time. The views from hotel towards Dubai Future Meuseum is spectacular. All staffs are brilliant and they serve what you need, Excellent customer care..

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Great service

By

10月 16, 2020

Love the experience in that hotel and will definitely come back again.
I strongly recommend the hotel

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