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お客様レビュー

実際にホテルにご宿泊いただいたお客様からの情報だけが表示されるよう、各レビュー&評価を確認してから掲載しています。

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お客様レビュー
実際にホテルにご宿泊いただいたお客様からの情報だけが表示されるよう、各レビュー&評価を確認してから掲載しています。
88%
のお客様がこのホテルをおすすめしています。

総合評価

4.4

XXに基づく 2015 お客様レビュー
88%
のお客様がこのホテルをおすすめしています。

Ratings Breakdown

2015お客様レビュー

  • 5 スター
    1302
  • 4 スター
    397
  • 3 スター
    156
  • 2 スター
    88
  • 1 スター
    72

Comfortable and relaxing stay

By

11月 15, 2020

club

Hotel was clean, staff was friendly, food and drink was good. TVs were a little small in the rooms but that was my only complaint.

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Home away from home

By

11月 13, 2020

Great environment, Great customer service. This location has a warm inviting feel when you first walk in to quest services.
Very comfortable luxury rooms and a phenomenal Presidential Suite.

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Great Stay

By

11月 12, 2020

platinumelite

Staff was very friendly. The beds are comfortable. The rooms are very clean and the atmosphere was great.

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Great Place to Stay

By

11月 11, 2020

We were in town from Jacksonville, just visiting family and spent a day at Universal. Everything was great! Beautiful view of the parks from our room, great time at the pool and easy, quick access to surrounding dining.

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The service is GREAT!

By

11月 07, 2020

club

The hotel staff was very hospitable and pleasant. I had a few problem with my room when I arrived, but the staff quickly rectified the problem. I travel all over for work and this hotel staff is one the best that I have encountered.

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Good location

By

11月 07, 2020

This is an okay place.

It’s nearing time for a refresh.

The bathroom caulk is thick and the tile looks tired.

Proximity to Universal is great.


Pool is nice. But needs to be heated. Staff seems to be confused about that. Inconsistent information about temperature, etc.


Problems at check in were an annoyance.

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Great overall experience

By

11月 06, 2020

Loved the restaurant and bar the most during my stay. Everything was super clean and everyone was very friendly and helpful. Can’t wait to come back!

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Comfy and great value

By

11月 02, 2020

club

Had a great experience, perfect mix of amenities, great hotel bar, friendly staff all for a great price. Would stay again if in area

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Crowne Plaza

By

11月 02, 2020

club

Great staff and accommodations, also convenient location to attractions in Orlando.

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Great customer service

By

10月 28, 2020

Completely enjoyed my stay. Everyone was polite and helpful

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Excelente Hotel

By

10月 27, 2020

Hotel cercano a aeropuerto MCO, habitaciones cómodas. Cuenta con refrigerador, horno de microondas, secadora de cabello, caja fuerte, elevador.
El único inconveniente para mi y mi hijo fue a huéspedes fumando marihuana en el área de la alberca.

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Bed and pillows awesome overall great stay

By

10月 26, 2020

Great place to stay would love to comeback soon with the family next time the staff was great and the housekeepers very friendly and knowledgeable they all need raises the housekeepers are the backbone of this great hotel

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