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お客様レビュー

実際にホテルにご宿泊いただいたお客様からの情報だけが表示されるよう、各レビュー&評価を確認してから掲載しています。

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お客様レビュー
実際にホテルにご宿泊いただいたお客様からの情報だけが表示されるよう、各レビュー&評価を確認してから掲載しています。
89%
のお客様がこのホテルをおすすめしています。

総合評価

4.3

XXに基づく 1902 お客様レビュー
89%
のお客様がこのホテルをおすすめしています。

Ratings Breakdown

1902お客様レビュー

  • 5 スター
    1105
  • 4 スター
    488
  • 3 スター
    162
  • 2 スター
    85
  • 1 スター
    62

A great stay

By

9月 17, 2021

platinumelite

This is an excellent example of a Crowne Plaza hotel. Very comfortable with excellent facilities. Excellent food and so nice to be by the River Thames. All the staff seemed so positive in their work. Thank you all.

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ok servicve

By

9月 16, 2021

club

The building was looking out dated and needs lots of work to be done. When sitting outside the floor , tables were dirty and outside looked as if it needed some attention. The steam room was very small in fact this is the smallest steam room I have seen after visiting lots of places.

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Great Stay

By

9月 15, 2021

platinumelite

As usual Reading Crowne Plaza came up to our high expectations.

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Excellent room and balcony view

By

9月 14, 2021

club

The bathroom was lovely and clean with plenty of towels
Plenty of storage and hangers
Well stocked with tea coffee etc
The staff were knowledgeable and very helpful.

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Comfortable bed, clean room

By

9月 14, 2021

club

Stayed here for 1 night after a company meeting/get together. I had a very comfortable night and a good breakfast next morning

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Comfortable bed.

By

9月 14, 2021

The hotel itself was idilic just one or two problems that could be solved. Not enough people wearing masks..

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Could be a fantastic hotel with just a little bit of care and imagination

By

9月 14, 2021

club

See my full review on my web site - staff were excellent in trying to do a good job whilst hampered by understaffing, lack of knowledge by booking line, dreadful fish for the fish and chips - charge a couple of quid extra and do it well! Chef was so accommodating in serving me late he must sob every time he looks at the menu!

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stain over stain over stain on mattress

By

9月 12, 2021

club

all I wanted was a bed and some breakfast what I got was a hellish nightmare .I striped off the bed for the maid but to my horror the bed was so stained the manager said it was clean and he was aware and it was acceptable. !!!!!!well now let me tell you about breakfast don't order it in your room disaster. Ordered for 9am did not come at 9am but 10.30am!!!!

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Incompetent reception

By

9月 11, 2021

club

No one is able to solve the problem that they caused by managing my booking. After 2 days and many calls (all from my side) I still haven't received my receipt from my stay. During check out somehow they lost my records and they took note to solve it later but never contacted me back. And later for my surprise they tried to charge me a no-show fee. How bizarre is that?

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Comfortable bed

By

9月 11, 2021

club

Typical business hotel on a very busy section of road in Reading. Staff very friendly and helpful. But everything just feels a little tired and old compared to the standard these days. Riverside setting redeems things somewhat.
Overall it’s ok for a business stopover but I couldn’t recommend it for anything like a romantic weekend for example.
I requested a quiet room but I was still quite near the lifts which meant plenty of comings and going’s the whole time.

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Great service and good location

By

9月 11, 2021

Overall a good stay that was helped by helpful staff. Only blip was at check in where there was only one person on the front desk so had a 15 minute wait which was frustrating after a 6 hour drive

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Not a great experience

By

9月 10, 2021

Complained about shower issues… didn’t get rectified in 2 days. No one contacted me either

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