Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
73%
Recommend This Property
Overall Experience
3.9
73%
Recommend This Property
Great location!
Bystone53
December 18, 2019
Clean room with comfortable beds. Food in bar was very good. Nice personnel.
Sporting event st Georgia Tech
ByAlice
December 17, 2019
Great location near Georgia Tech. Great staff that we’re very accommodating on our room request. Room rates are exceptional.
Great stay just need to improve valet
ByTchrofBlind
December 17, 2019
It is unfortunate the negative experience with the valet affected our stay and satisfaction. The hotel however was very apologetic and tried their best afterwards to ensure we were happy.. the hotel staff was wonderful. We understand it was a new valet service and everyone makes mistakes, We just hope that they get their issues resolved so they can meet the expectations of the guests and not cause others to be late like what happened with ourselves.
Noise
ByStabilio
December 12, 2019
The property was fine. We've found most Crowne Plazas need an update at this point - but this one was better than others.
The staff was friendly - although they seemed completely flustered upon our arrival. That's probably because there was a Theatre Conference and an SEC Championship game all happening that weekend. Still...our check-in felt a little more haphazard than it should. We did receive complimentary drink/snack tickets upon check-in...but when we went to use them at the bar, there were no snacks. The bartender told us it had "been on the request sheet for a while, but nobody was doing anything about it". Fine. A $10 discount on a drink is a nice welcome.
The real problem occurred Saturday night (actually Sunday morning) at 4am. We were awakened by VERY loud music that seemed to be coming from our balcony - we were on the 17th floor. It was clear that someone down at street level was BLARING music and the sound was bouncing between our building the one across the street. We called the front desk for help and were told that it was coming from a Cigar Bar across the street. Apparently, as they close up for the night, they open the doors and the music fills the street. We asked to call police (clearly this was a noise ordinance issue) and were told that police were on the scene and "allowed the patrons to relax to the music as they left". I mean...absurd. This went on for 20-40 minutes...which made sleeping impossible during that time. It seemed pretty clear that this was a regular occurrence...so...if you're planning to stay here on a Saturday night, bring ear-plugs and ask for room on the opposite side of the hotel.
Great Stay
ByJB1616
December 12, 2019
The service was perfect. From the moment I walked in, I felt welcomed. Ms. Burke was amazing at the front desk. She upgraded us on our anniversary night and made it more special.
Beth
ByBeth
December 10, 2019
Stay here often. Valet is great. Renovations were up to par. Food in bar was great.
I don't pay this for a cold shower
ByColdShower
December 10, 2019
My shower was luke cold. (I now know I should have checked this when I entered and told them I needed another room, but I would only expect to check such a thing at a cheap hotel, which the Crowne Plaza is not). The sink water was hot, but something was wrong with the shower. Although I informed management three different times with plenty of hours in between each, nothing was ever done and the last time they told me they had no record of the previous calls. I took two cold showers during my stay and left. I understand that problems happen, it's how they are dealt with that matters. They were not dealt with at all. Do not plan on staying at this hotel again.
Georgia Tech Crowne Plaza
ByBig neurologist
December 08, 2019
Very convenient location and good experience except for water leak the first night of my stay.
A Father, Son, and Grandson Who Dat Time
ByMichael51
December 02, 2019
This was a memorable trip for us to have together. The people at the hotel and the accommodations were exactly what we needed. This will be on my list to return to when the next time I make trip to a game here.
Pay closer attention
BySYB-NYC
December 01, 2019
Housekeeping needs to be more vigilant when clearing the rooms from
Previous guests
Friendly staff, clean room, and good food.
ByJ304
November 27, 2019
I really enjoyed my stay at Crowne Plaza! The staff are friendly, approachable, and helpful. I highly recommend this place.
Overnight stay driving thru for Holiday
Bytk390
November 26, 2019
Our stay was comfortable, front desk and valet staff were very pleasant. The hotel was hosting 3 large groups, but it was transparent to the service we received. The room was comfortable, clean, and nicely decorated. View of downtown Atlanta was beautiful. One watch out was traffic noise starting pretty early, with a line of cars waiting to get into Emory next door before 7am.