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Comentários dos hóspedes

Todas as informações recebidas são verificadas, para garantir que apenas dados enviados por pessoas que realmente se hospedaram no hotel sejam publicados.

Avaliação
Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
100%
Recommend This Property

Overall Experience

5

based on 16 reviews
100%
Recommend This Property

Ratings Breakdown

16reviews

  • 5 Stars
    16
  • 4 Stars
  • 3 Stars
  • 2 Stars
  • 1 Stars

非常好的酒店

By

August 10, 2020

离店的时候意外落下了一只钱包在房间。客房发现后就及时与我联系,并认真核对。确认无误后,丁茜经理及时地帮忙把钱包送回给我。非常感谢。
住店的体验也很不错。早餐会员有专区,提升了会员的体验。房间景观、隔音、大小和设备也都挺好。
唯一两个小意见。浴室的吹风机档位不可调,线太短,使用起来不方便。另外,枕头都偏低偏软,虽然后来换了个荞麦枕,还是不是特别舒服。建议引入一些记忆棉foam型的枕头,适合不同客人的需求。

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服务一流

By

July 28, 2020

platinumelite

作为ihg会员享受应有的待遇,前台服务人员态度很好。

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很棒

By

December 28, 2019

很新,工作人员很热情
设施很棒,地理位置很好景色宜人。

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Nice new hotel

By

December 12, 2019

Nice hotel, close to park and mall. Very helpful staff.

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Clean and comfortable

By

November 03, 2019

Would recomend to any travelers. Room was modern and clean, breakfast was good and the hotel was very well maintained. Will stay again if in area.

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床铺舒适,湖景漂亮

By

October 22, 2019

希望酒廊工作人员服务意识加强,客人在现场的时候,出现沟通信息不对称的情况应该与相关工作人员沟通,而不是由客人跑去楼下沟通再跑回楼上反馈结果,其他方面都很好

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服务满意

By

October 01, 2019

服务满意,待遇不错。餐饮基本表示满意,但是如果能提供会员专享餐饮的话,就更好了。

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Best hotel in Wuxi

By

September 23, 2019

One of the best hotels I have been
Best team managing the hotel

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环境很好,地理位置优越,性价比高

By

September 16, 2019

platinumelite

酒店的地理位置很好,距离水世界,雪世界非常近,晚餐东西也很不错,就是节假日早餐时候排队让我很惊讶,同时对于会员可以免排队有会员区一事没有通知,让我白排队半小时,这个还需要改进,其他的都挺满意的

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房间很大,很舒适

By

August 20, 2019

边上就是融创茂综合体,综合体里有大型乐园,适合带小孩玩,不过要10点才开门,没有办法在综合体里解决早餐

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非常舒心的入住

By

August 12, 2019

前台人太多就到酒廊里来ci,礼宾非常热情。酒廊小姐姐帮我ci的速度非常快,并且态度很好很耐心!抱歉忘记记录名字了,下次一定记下来!之前安排帮我升级并且主动帮我延迟到4点退房非常贴心。早餐和水果很好,房间崭新,胶囊咖啡机非常厚道,希望我下次来还能帮我升套!谢谢啦!

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行政酒廊服务很在线

By

August 01, 2019

platinumelite

酒廊的April和Jala服务非常棒,完全看不出这是一家新酒店的酒廊,现在真的很少能在新开业的酒店看到服务这么到位的酒廊了,酒店其他方面不做置评,但是酒廊确实拉升了我对这家酒店的印象分

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