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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Review
Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
83%
Recommend This Property

Overall Experience

4.1

based on 662 reviews
83%
Recommend This Property

Ratings Breakdown

662reviews

  • 5 Stars
    350
  • 4 Stars
    149
  • 3 Stars
    75
  • 2 Stars
    56
  • 1 Stars
    32

A pleasant stay

By

April 24, 2017

club

Very comfortable hotel in a good part of Dallas. New rooms, great bar and good service. I would recommend this hotel.

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Location and the size of the room

By

April 12, 2017

club

I would recommend to all my family and friends to stay at this hotel, we had such a good experience when we stayed was in Dallas due to my son team mate fighting muay thai in Dallas monkey ,so glad we found this hotel online, and stayed there, the bed was so comfortable and we sleep good that night, the room was clean and good decent size of bed.

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Rooms

By

April 11, 2017

club

Hotel management were nice, hotel employees were helpful and respectful especially the breakfast waiters and cook.
The rooms were clean and comfortable, but it seemed as if the walls were so thin because I can hear everything from the hallway into my room. I can hear house keeping vacuuming rooms, or when people would walk by and talk at a normal voice.
The doors to the room bang shut hard and it was annoying especially at night when my neighbors in the hallway closed their room door I can hear the door bang and the noise would wake me up.

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Awesome stay

By

April 11, 2017

club

I stayed here for almost a whole.month the staff was amazing from room service to guest service to bar. I loved the snacks during our training. Great experience

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Wouldn't stay here again

By

April 10, 2017

I've been with IHG for 5 years and the staff here didn't recognize my status until I mentioned it. My bed linen was dingy and the hotel staff didn't try to upgrade my room. I called IHG customer service who convinced the hotel staff to upgrade my room.

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Excellent Business Stay!

By

April 10, 2017

Crowne Plaza Addison is a great location, convenient to my meetings in Dallas. There are fantastic restaurants close by.

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Bauer

By

April 10, 2017

club

Great stay would stay again. Atmospher is great and I lover the bar area.

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Servicioa al cliente

By

April 10, 2017

club

Fueron muy amables el personal del front desk. Las habitaciones muy confortables y limpias.

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Great experience

By

April 04, 2017

Almost everything was perfect only details. But in general is a great hotel

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Outstanding Staff

By

April 03, 2017

platinumelite

I stay here frequently and the staff always remembers me and will do their best the accommodate any requests I have.

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Great Stay in Dallas

By

April 03, 2017

platinumelite

Excellent experience at the Crowne in Dallas Near Galleria-Addison

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Great service and amenities.

By

April 02, 2017

club

Centrally located to all of the business district in Addison, and great hotel and staff.

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