Your session will expire in 5 minutes, 0 seconds, due to inactivity. Stay Logged In
Create PIN
All fields are required
If you joined IHG® Rewards Club at a hotel, then you will need to create a 4-digit PIN in order to access your IHG® Rewards Club account.
Unexpected Server Error
Your session has expired. Please sign in to your profile
We are sorry, our system is temporarily unavailable. Please try again later or contact the IHG® Rewards Club Customer Care Center for assistance.
The 4-digit numbers entered must match.
Forgot PIN?
All fields are required
Unexpected Server Error
Your session has expired. Please sign in to your profile
We are sorry, our system is temporarily unavailable. Please try again later or contact the IHG® Rewards Club Customer Care Center for assistance.
Don't have an email address in your profile?

Contact your local IHG® Rewards Club Customer Care to source your PIN and to update your profile with your email address. When you receive your PIN you can also update your email address via www.ihg.com/updateemail.

More Fewer Options

* Required Field

Best Available Rate Search does not include affiliation rates.

MANAGE A RESERVATION
Need to make changes to your reservation? You've come to the right place!
Already an IHG® Rewards Club Member? to view reservations.
View This Reservation

* Required Field

MANAGE A RESERVATION
Need to make changes to your reservation? You've come to the right place!
Already an IHG® Rewards Club Member? to view reservations.
View This Reservation

* Required Field

Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Review
Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
87%
Recommend This Property

Overall Experience

4.3

based on 627 reviews
87%
Recommend This Property

Ratings Breakdown

627reviews

  • 5 Stars
    360
  • 4 Stars
    152
  • 3 Stars
    61
  • 2 Stars
    27
  • 1 Stars
    27

Alb Crowne

By

August 23, 2017

In the future when visiting Albuquerque I will just stay at a Holiday Inn Express like I usually do! Just expected a better grade of Hotel more like the Crowne in White Plains New York.

Read More
Read Less

Well accomidated

By

August 22, 2017

club

The stay was very pleasant, quiet, and we were able to relax from working.
Front desk staff was polite and professional with assistance.
We are trying to always use IHG properties when traveling for both business and pleasure, and we will continue to do so.
Thank you for providing a comfortable and secure property to stay at while in Albuquerque....see you next time..
AA

Read More
Read Less

Sharla

By

August 22, 2017

club

The Hotel was nice, but the staff could use some training on customer service.

Read More
Read Less

Nice hotel and staff. Breakfast, not so much.

By

August 22, 2017

platinumelite

Everything about the hotel and staff were great except for breakfast. Toast was hard as a rock, eggs were barely warm. Could have gone to McDonald's or Burger King for a better breakfast at half the price. I stay here once a year, sometimes twice and I really like the hotel but I think I'm done having breakfast there. Third year in a row it's been like this.

Read More
Read Less

Abq

By

August 22, 2017

Building is showing its age and location is noisy. Restaurant is overpriced and the steak was very generic. Not what they promote especially for an 18 oz Ribeye. Staff was excellent and the room was good except for the air freshener was over powering. Not the best location for parking either.

Read More
Read Less

Bad hotel

By

August 21, 2017

club

Air conditioner too loud and I found hair on bed in sick and I did not get a good night sleep. I don't understand why the let me stay in this room. I did call up front and was told all rooms were booked

Read More
Read Less

Consistent, great for business travel stay

By

August 20, 2017

Always friendly staff, clean, comfortable rooms. I've stayed here for over 4 years when traveling for business.

Read More
Read Less

Great hotel, need new mattresses

By

August 18, 2017

The bed was not comfortable at all. Pillows okay, but need to be softer.

Read More
Read Less

AC Unit

By

August 16, 2017

platinumelite

The AC Unit made noise all night. Called front desk and said that someone would be up to look at it. No one ever showed up

Read More
Read Less

Great place to stay.

By

August 14, 2017

platinumelite

Great place to stay close to most anything you wanna do. Great bars and food choices if you decide that you don't want to travel for food. Though pricey the food is made with local ingredients so it's worth the few dollars.

Read More
Read Less

Customer

By

August 14, 2017

platinumelite

Hotel is great, front desk could use training on how to properly greet customers.

Read More
Read Less

Great room and gym

By

August 12, 2017

club

Loved the room except no fridge. Gym was excellent! Went to one restaurant and it was just ok. Service was just ok. Had to wait to check in even thought there was a staff members at the desk. I also had to go back and add my rewards membership even though I booked with it.

Read More
Read Less