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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Review
Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
87%
Recommend This Property

Overall Experience

4.3

based on 530 reviews
87%
Recommend This Property

Ratings Breakdown

530reviews

  • 5 Stars
    305
  • 4 Stars
    126
  • 3 Stars
    53
  • 2 Stars
    22
  • 1 Stars
    24

Friendly Staff

By

April 30, 2017

platinumelite

Very Good I liked the staff's friendliness. I would probably stay there again.

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Dissatisfied

By

April 29, 2017

club

Just another room, not worth the price. Do not recommend. Breakfast buffet was terrible.

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Favorite ABQ hotel

By

April 27, 2017

club

The front desk staff always go out of their way to meet the needs and desires of their guests. The rooms are clean, spacious and comfortable, and the pool are is very well kept.

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Hotel Atmosphere

By

April 27, 2017

Great atmosphere, good place to hang out with business associates after our meeting.

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Great Place

By

April 26, 2017

club

great place to stay clean room and a good night sleep

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2nd stay was even better than the first!

By

April 25, 2017

club

This was the second time in a year that we have visited at the Crown Plaza in Albuquerque. This stay was for a friends wedding. The staff is fantastic, the rooms are clean and comfortable and there are ample pillows on the beds. Everything appeared to be pretty spotless. The view from the upper floors is nice and there is even a balcony, albeit small. I have enjoyed the 5 or so nights I have stayed at this hotel.

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The worst IHG property I've ever stayed in

By

April 24, 2017

Toilet wouldn't flush
Staff apathetic
Power ourlets didn't work
AC unit loud and not functioning properly
Noisy
No drinking water in room

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Not bad

By

April 23, 2017

platinumelite

Place is a little dated, but not bad. The bed was super comfy.

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Very nice property7

By

April 21, 2017

platinumelite

Very nice grounds, pool, spa tub, exercise room,
Great bar and restaurant, breakfasts good of menu,
wonderful attitudes by Staff-
Great GM- very attentive

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Crowne Plaza Albuquerque

By

April 17, 2017

Nice hotel, the staff was nice, the room was clean. The only issue that I had was that the entry light was out in my room and was never repaired after I made them aware of the issue. The location is next to the highway for easy access.

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Recent stay at Albuquerque Crowne Plaza

By

April 13, 2017

club

Good value; clean; excellent service. Breakfast buffet a little lacking but for the price, a good value. Room very comfortable. TV was a little hard to operate.

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passing through

By

April 12, 2017

We needed a place to stay driving to Wisconsin and The Crowne worked out.

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