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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Review
Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
85%
Recommend This Property

Overall Experience

4.2

based on 758 reviews
85%
Recommend This Property

Ratings Breakdown

758reviews

  • 5 Stars
    390
  • 4 Stars
    208
  • 3 Stars
    88
  • 2 Stars
    50
  • 1 Stars
    22

Convenient location

By

March 23, 2017

club

Convenient location with shuttle to airport and metro every half hour and every hour to King St in Alexandria. Rooms where clean and comfortable. Our room had a Kerig coffee machine. Our room came with a full buffet breakfast which was delicious. Staff very friendly in restaurant and hotel. I did have a problem with wifi on the second day. Has great toiletries. And little extras like chocolate on the night stand only on the first night. Loved the view and location.

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No complaints. Clean room and nice staff

By

March 22, 2017

club

Chose at this hotel primarily because my company uses it for our business travel. It is close to shops and restaurants as well as trail access near the hotel.

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weekend away

By

March 22, 2017

club

This is a wonderful hotel with an outstanding staff. we had a wonderful stay

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Room was great

By

March 21, 2017

club

The room was excellent along with the front desk staff. My first night at the restaurant the service was extremely poor. I had to wait 20 minutes before someone came to take my drink order and another 20 minutes before they came for my dinner order. The other nights I sat at the bar and was served immediately with a kind and friendly bartender. He was engaging and friendly. You could tell he enjoyed his job.

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Good Service

By

March 20, 2017

club

The customer service was very good even though the facilities felt dated. Room was relatively sparse, but the bed was comfortable.

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Good quiet and very comfortable stay

By

March 19, 2017

Great service and good atmosphere. Good value with the cleanliness and service you would want from a Crowne Plaza as well as very comfortable rooms. Good Manhattan in the Lounge and fair wine selection.

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Royal treatment at the Crowne

By

March 19, 2017

Absolutely fantastic stay for the price. Decent food, great bar, clean rooms with comfortable beds. What else do you need?

The best though was the staff. So friendly and helpful. My phone charger died and the desk guy actually loaned me his own personal charger so I could makes some business calls. Extra mile from that young man.

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Very Nice

By

March 18, 2017

club

The hotel is farther from the Metro station than I anticipated, but the shuttle service is very helpful. It was a bit confusing regarding the temperature control. The restaurant was adequate, at best. Overall, it was a very nice stay.

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water pressure

By

March 18, 2017

Great water pressured internet. Comfortable bed and clean room.

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No issues

By

March 17, 2017

club

Great stay...nice rooms, comfortable bed and clean bathrooms. The front desk staff was very courteous and professional. I did not encounter any issues. I wish parking was free, other than that I have no complaints.

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OK

By

March 16, 2017

club

The property needs an update. Nice.location. Walkable to downtown. Restaurants and stores close.

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Crowne Plaza Alexandria

By

March 16, 2017

platinumelite

Hotel staff was very friendly at check-in and room was very clean and spacious

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