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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Review
Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
77%
Recommend This Property

Overall Experience

3.9

based on 1037 reviews
77%
Recommend This Property

Ratings Breakdown

1037reviews

  • 5 Stars
    452
  • 4 Stars
    280
  • 3 Stars
    143
  • 2 Stars
    95
  • 1 Stars
    67

Nice stay

By

May 26, 2017

platinumelite

Room was comfortable staff was nice and the breakfast was good as well.

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Awful

By

May 23, 2017

They dont want you to know what I have to say so they delete my review. I booked a room at this hotel and they put me in their sister property out back. When I complained they moved me to a room next to the sleep study doctor in the basement with dogs barking all night. Be warned.

Beautiful conference facility though.

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May 6 2017

By

May 23, 2017

See the previous complaints about this hotel, it is an ADA nightmare for a person with mobility issues. With the elevator locations and the two step up 8n the hallway.

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Room

By

May 23, 2017

club

The room was a bit small for 2 friends rooming together for the cost of the stay. Our normal sized hangers were too wide for the closet, only 2 drawers, so one of us 'worked' out of our suitcase. The refrigerator was small and we had no microwave (which we got at a place for the cost of the room on our way home),
The bathroom was small and had no fan.

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The beds were clean and well taken care of

By

May 22, 2017

club

The restaurant need more staff and maybe a better cook staff. That being said I look forward to our next trip to the area.

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Beautiful Property and Very Comfortable

By

May 22, 2017

Although the front desk staff was very nice it was a little frustrating to have to wait behind 10 people checking in just to purchase shuttle bus tickets (the bus leaves every half hour). Pretty much my only complaint as the hotel was very clean and comfortable.

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Asheville Crowne Plaza

By

May 17, 2017

club

Overall, this hotel did not live up to the standards of previous Crowne Plazas we've enjoyed.

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Ashville 2017

By

May 17, 2017

club

I cannot say enough about the remarkable staff at the hotel. Such caring and consideration. Dining room staff were so accommodating. The ladies at the host stand, the wait staff, all there to make your stay pleasurable.
The hotel itself is beautiful. The design company that put the lobby, and the whole front of the hotel has an artists eye for beauty.

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Relaxing stay

By

May 16, 2017

Great stay and beautiful location. Will be returning!

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Great stay

By

May 16, 2017

platinumelite

Excellent stay would stay there again. Next would like to go for a family visit instead of business. We like the area and like visiting North Carolina and will be back again. Hopefully on the visit we can visit more of the pool and the spa and the zip line. In general I will back to visit the Crowne Plaza.

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Well equipped resort hotel

By

May 16, 2017

club

Well equipped resort hotel with fantastic conference facilities

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Asheville

By

May 15, 2017

Amazing lobby with awesome fireplace and the halls are very well decorated. The layout of the resort was a little confusing but they do give you a map at the front desk. Overall a great experience.

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