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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Review
Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
77%
Recommend This Property

Overall Experience

3.9

based on 987 reviews
77%
Recommend This Property

Ratings Breakdown

987reviews

  • 5 Stars
    426
  • 4 Stars
    266
  • 3 Stars
    141
  • 2 Stars
    89
  • 1 Stars
    65

Great Stay!

By

March 22, 2017

club

Stayed at this hotel to attend a conference. Excellent staff, clean rooms, great food, and wonderful atmosphere.

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nice place, but very noisy

By

March 20, 2017

club

I love spending time in Asheville and have had great experiences at the Crowne Plaza in the past, but my room was close to the train tracks, very loud. So, between the train and a heating system that could not be regulated, I slept poorly.

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Great Hotel

By

March 20, 2017

club

I loved the patios with the view of the golf course, great hotel, enjoyed my stay.

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Beautifully updated resort

By

March 19, 2017

platinumelite

It was a real pleasure to stay at this resort style property! Everything and everyone met all my expectations.

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My Visit

By

March 17, 2017

My stay was not the most enjoyable. Rooms look outdated, my clock didn't work, door did not close tightly, I did not get my welcome points. elevator did not work, I had to go 3 flights of stairs, I just had back surgery and it was a struggle.

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Friendly Staff

By

March 17, 2017

club

Very nice hotel with a resort atmosphere. Staff was very friendly and helpful

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Stay

By

March 16, 2017

Outside area could use updating and especially doors into hallways from the outside. Rooms were updated since last years stay and very nicely done

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Nice Asheville Getaway

By

March 15, 2017

club

The hotel is a little older but has been updated with recent renovations. The decor is pleasant and modern. The location is about 5 minutes from downtown and 15 minutes form Biltmore. Shuttle service is offered to downtown and is very convenient and a great value. $5 round-trip per person. No need for Uber or Lyft! Generally speaking the hotel offered good value. It may not be the most luxurious, but it is clean, comfortable, convenient and affordable.

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Ashvhille weekend getway

By

March 15, 2017

Great hotel, close enough to downtown. The lobby is great and very inviting. Room clean and comfortable

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beautiful hotel

By

March 13, 2017

club

I travel a lot for work and need to stay in places offering state rates. This hotel was the nicest place I have ever stayed that offers a state rate hotel. I would return here for a vacation with my family.

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Business Stay

By

March 13, 2017

platinumelite

The hotel is reasonably comfortable after undergoing a recent renovation. The location is centrally located and close to downtown.

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Crown Plaza

By

March 12, 2017

Stay was great. The one thing I would consider changing as hotel management is a free shuttle. Other IHG properties in town do offer this, and is a tremendous considerations.

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