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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Review
Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
86%
Recommend This Property

Overall Experience

4.3

based on 991 reviews
86%
Recommend This Property

Ratings Breakdown

991reviews

  • 5 Stars
    566
  • 4 Stars
    244
  • 3 Stars
    84
  • 2 Stars
    58
  • 1 Stars
    39

Unrespectful Hotel Guests

By

July 19, 2017

club

My stay was for 3 nights and all was well until the last night when a family reunion was put together on my floor. Unruly teenage children after quiet time caused me to call twice. The hotel was kind enough to waive my 3rd nights stay. The hotel needs serious updating and room amenities such as a microwave and refrigerator.

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Wonderful end to a rough night

By

July 18, 2017

After four hours of flight delays and terrible weather my family arrived at our hotel at 2am. The staff was friendly , welcoming, and efficient to get us quickly to bed. They couldn't have made it easier.

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Great breakfast!!

By

July 17, 2017

platinumelite

5-star hospitality!! Great breakfast with excellent variety, the best I have ever seen!!

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Stay

By

July 16, 2017

Nice hotel. Friendly staff. Frequent shuttles to and from airports. I had a nice stay

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Great stay and good service

By

July 12, 2017

club

Hotel was very clean, service was great. We stayed 1 night and then had a flight for our vacation. Transportation to the airport and back was excellent. Driver very friendly and was prompt. Had our car parked at hotel for the week, very convenient to the airport. Very good experience.

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Good hotel staff fumble

By

July 12, 2017

platinumelite

I have some issues at check in.. When I got to my room the door was open. And I did not receive instructions on how to get to the executive floor using the elevator. Overall good hotel good staff. However, they fumbled a bit.

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Family Reunion

By

July 11, 2017

club

I stayed here for my family reunion didn't like the idea of the price of parking but overall a very nice hotel

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Comfort and friendness

By

July 11, 2017

club

It was a very pleasant stay and you have a great staff. I will be back because of the friendly staff and great service.your beds are really comfortable i sleep really good.

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No frig

By

July 10, 2017

club

Disappointed that there was no frig in room. Air conditioning was too noisy.

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Night before trip home

By

July 08, 2017

platinumelite

very nice hotel, staff friendly. My room was cleana dn bed was very comfortable. Happy Happy Happy.

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My review of Crown Plaza based on my stay between June 30 and July 4

By

July 06, 2017

Overall everything was cool
The A/C was. It working well initially but when we called the front desk the responded quickly and took care of it

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Home away from home.

By

July 06, 2017

club

Hotel staff listened attentively and made instant efforts to accommodate everyone of my requests. My nights were restful. I experienced no restrictions whatsoever. It was like home.

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