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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Review
Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
76%
Recommend This Property

Overall Experience

3.9

based on 1393 reviews
76%
Recommend This Property

Ratings Breakdown

1393reviews

  • 5 Stars
    646
  • 4 Stars
    297
  • 3 Stars
    171
  • 2 Stars
    166
  • 1 Stars
    113

Services were not available.

By

November 16, 2017

There were several services that were not Avila d during our stay. The pool and spa were inoperable at the time of stay. I was traveling with my two children who were very much excited to use the indoor facilities. We actually got to the hotel early to use the amenities only to find out they were closed due to needing to be fixed. The staff informed us that the pool and spa had been down since September. I feel that the managers had plenty of time to fix the issues since we stayed in November. That’s two months!

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