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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Review
Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
76%
Recommend This Property

Overall Experience

3.9

based on 1255 reviews
76%
Recommend This Property

Ratings Breakdown

1255reviews

  • 5 Stars
    582
  • 4 Stars
    268
  • 3 Stars
    159
  • 2 Stars
    149
  • 1 Stars
    97

Pretty grounds and lobby, rooms need upgrade and staff not helpful

By

June 27, 2017

club

My room was dusty and there were hairs everywhere. The wifi was terribly slow and I couldn't even connect, had to call IT. There are about 20 channels total. My rental vehicle was broken into in their parking garage and management had less than a caring reaction. I was told by the first gentleman I reported it to that I should just have a seat because they were really busy with check ins. The manager that handled the situation never asked if I was okay she just filed her report. they never offered to help me or even follow up to see if everything was taken care of. The rooms are extremely outdated. The grounds and lobby are pretty but that's as good as it's gets. No microwave in the room and the room stayed pretty warm despite the temp. setting.

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Beds

By

June 26, 2017

The beds were wonderful my husband an I stated in a king size bed room 323. The sheets were very clean and the pillows were p like heaven.

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Uncomfortable. Bed

By

June 26, 2017

Conference wea ok food was expenceivelobby was nice Google location

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Great stay

By

June 24, 2017

Enjoyed my stay as well as the staff was great. I rated this particular property so strongly because a great staff that knows how to balance "professionalism" with "grace" is such a rarity these days.

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Amazing Stay

By

June 23, 2017

Absolutely amazing staff! They listened and adjusted to our needs!

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Great stay however...

By

June 22, 2017

club

Stay was awesome!!! I loved everything about this hotel except the fact that the hotel menu for room service did not list items that may cause allergic reactions to those with food allergies. The hotel may want to consider including that inn the future.

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Outstanding room and beautiful view

By

June 22, 2017

It was our 1st year wedding anniversary and the Hotel upgraded us to a suite. I'm talking the room was outstanding.

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Great Hote

By

June 22, 2017

club

I only stayed one night but it seemed to be a really good hotel for the price I paid.

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Relaxing and quite

By

June 22, 2017

club

I expected the room to be a little bigger .It's too small for two adults and four children .
This is the only negative thing I experience. Everything else was great.

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Awesome

By

June 21, 2017

club

Great price great room great stay. Would love to see what the hotel brand has to offer in other states

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Lovely lobby and rooms

By

June 20, 2017

The lobby was spectacular and more comfortable than I expected. The guest room was really comfortable; slept great. Almost every staff person was friendly and pleasant. Breakfast buffet was good but a little expensive. Only real negative: bring your own shampoo and conditioner. Otherwise, a very pleasant place to stay.

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bell stand and event managers

By

June 20, 2017

club

bell stand attendees did an EXCELLENT job, Event staff were super effeicient

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