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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Review
Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
76%
Recommend This Property

Overall Experience

3.9

based on 1168 reviews
76%
Recommend This Property

Ratings Breakdown

1168reviews

  • 5 Stars
    544
  • 4 Stars
    247
  • 3 Stars
    149
  • 2 Stars
    138
  • 1 Stars
    90

Clean and comfortable

By

March 21, 2017

club

I love Crown Plaza Hotel. The room was great customer service was very friendly and helpful. I will return again. I want to see other crown plaza as well.

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outstanding amenities

By

March 21, 2017

outstanding amenities. restaurant, garden area, bar top shelf

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Great for business travel

By

March 20, 2017

The Crown has everything I need for my business travel. The staff st check in was very friendly, the room was clean, and there's always a staff member in the lobby to greet and assist you. Sitting in the lobby atrium is also quite relaxing.

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incorrect charges

By

March 20, 2017

platinumelite

incorrectly charged fees that I was not aware, room is old-fashioned but very clean

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Enjoyable business stay

By

March 18, 2017

Really enjoyed my stay. Rooms were very nice, very clean and the staff was terrific. Food provided was very tasty and had a great Varity.

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December 2016

By

March 17, 2017

Kiosk for parking garage was broken so there were many who did not pay & fee was included in our event but staff charged me anyway. Even after I complained about flees in the bed, room entrance light not working & bathtub still having hair in it. No discount nor sympathy given. Inital staff had a little more attitude then necessary but at least one young lady was cordial when I was leaving. The lobby will fool you because it is very nice but you're better off staying somewhere else if you like a clean room with no pest.

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comfortable and great service

By

March 17, 2017

club

great rooms abd service. restaurant was slow service but it was quickly taken care of.

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Decent stay

By

March 17, 2017

Aging property, fairly well maintained. Staff not quite up to par. Heat was out in the lobby and the restaurant and bar were cold. Good location for that area of Atlanta. Great restaurants very close by.

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Quiet Atmosphere and Great Price

By

March 16, 2017

Great price. Comfortable beds. Perfect location in midtown Atlanta.
We enjoyed our stay here. Helpful and kind staff
We will stay here again

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Awesome choice

By

March 16, 2017

club

The hotel is Magnificent... the I view from the walking trail Everything!!!! Upon arrival everything was beyond amazing Awesome......this is wonderful place of choice

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nice rooms and great staff

By

March 15, 2017

I have stayed at this hotel a number of times and each time I am very satisfied. The rooms are beautiful and the staff is wonderful.

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Dissapointing

By

March 15, 2017

This property was disappointing. I have stayed here on many occasions and the attentiveness and service was not what I had previously experienced.

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