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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Review
Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
76%
Recommend This Property

Overall Experience

3.9

based on 1170 reviews
76%
Recommend This Property

Ratings Breakdown

1170reviews

  • 5 Stars
    546
  • 4 Stars
    247
  • 3 Stars
    149
  • 2 Stars
    138
  • 1 Stars
    90

Peach State Dance Festival

By

March 22, 2017

club

The last time I attended this event and stayed at this hotel was in 1996. I am so happy to find the I received the same wonderful service from all the staff that I did then and that the hotel has stood the test of time. The accommodations are better than I remember and I loved our room. The ease of early check in and the willingness of the front desk staff to fill all of my requests regarding location of the room, having a room on a lower level etc. were a very welcomed interaction especially after a very early morning flight. It was nice to find the 24 hr store well stocked with snacks and drinks although the prices were a bit high. Love the location of the hotel too. Easy access to MARTA and a shuttle in case you don't want to do the short 5 minute walk. I would highly recommend this hotel to anyone visiting the Atlanta area.

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This Hotel should receive higher ratings

By

March 21, 2017

I almost did not stay here based on some of the reviews, however because of the value, location and my experience with other Crowe Plaza's as a Spire Elite member, I can say this is one of the best properties I have ever experienced. The front desk is very friendly and professional, the lobby and surrounding gardens are stunning. Order a drink from the bar and go outside to the gardens and waterfalls or the fire pit. I only wish your work out area would have taken advantage of the naturally surroundings as well, rather it is just your typical work out room with TV'S. My room was upgraded to top floor, updated, clean, spacious, quiet and comfortable bed. The breakfast area offered to IHG members had a full buffet and then some, I really enjoyed the Starbuck's coffee maker which made individual cups of coffee straight from beans. I did not dine at the restaurant, but no issues at the bar. I will certainly stay here again.

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Clean and comfortable

By

March 21, 2017

club

I love Crown Plaza Hotel. The room was great customer service was very friendly and helpful. I will return again. I want to see other crown plaza as well.

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outstanding amenities

By

March 21, 2017

outstanding amenities. restaurant, garden area, bar top shelf

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Great for business travel

By

March 20, 2017

The Crown has everything I need for my business travel. The staff st check in was very friendly, the room was clean, and there's always a staff member in the lobby to greet and assist you. Sitting in the lobby atrium is also quite relaxing.

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incorrect charges

By

March 20, 2017

platinumelite

incorrectly charged fees that I was not aware, room is old-fashioned but very clean

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Enjoyable business stay

By

March 18, 2017

Really enjoyed my stay. Rooms were very nice, very clean and the staff was terrific. Food provided was very tasty and had a great Varity.

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December 2016

By

March 17, 2017

Kiosk for parking garage was broken so there were many who did not pay & fee was included in our event but staff charged me anyway. Even after I complained about flees in the bed, room entrance light not working & bathtub still having hair in it. No discount nor sympathy given. Inital staff had a little more attitude then necessary but at least one young lady was cordial when I was leaving. The lobby will fool you because it is very nice but you're better off staying somewhere else if you like a clean room with no pest.

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comfortable and great service

By

March 17, 2017

club

great rooms abd service. restaurant was slow service but it was quickly taken care of.

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Decent stay

By

March 17, 2017

Aging property, fairly well maintained. Staff not quite up to par. Heat was out in the lobby and the restaurant and bar were cold. Good location for that area of Atlanta. Great restaurants very close by.

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Quiet Atmosphere and Great Price

By

March 16, 2017

Great price. Comfortable beds. Perfect location in midtown Atlanta.
We enjoyed our stay here. Helpful and kind staff
We will stay here again

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Awesome choice

By

March 16, 2017

club

The hotel is Magnificent... the I view from the walking trail Everything!!!! Upon arrival everything was beyond amazing Awesome......this is wonderful place of choice

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