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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Review
Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
85%
Recommend This Property

Overall Experience

4.2

based on 887 reviews
85%
Recommend This Property

Ratings Breakdown

887reviews

  • 5 Stars
    514
  • 4 Stars
    201
  • 3 Stars
    79
  • 2 Stars
    47
  • 1 Stars
    46

Overnight Stay

By

May 21, 2017

club

Staff are all very welcoming and helpful. Rooms are always clean and comfortable. I stay here fairly frequently.

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Excellent

By

May 20, 2017

Everything was awesome!! The room was very comfortable and the amenities at that location was excellent!

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Accommodations at the Crown Plaza Hotel in Austin Texas

By

May 13, 2017

The accommodations provided me with a comfortable and safe place to stay. All of the hotel employees I met were most courteous and helpful. I especially appreciated having glass coffee cups and glasses. I felt special!

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Nice hotel. Great Staff

By

May 13, 2017

This hotel offers a great location at a great price. The staff is helpful and friendly, and the food and bar are great. Rooms are comfortable and clean. I will definitely stay here every time I am in Austin. Staff members Sydney and Kaylee made me feel welcome, and were extremely friendly and helpful.

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Prompt, courteous, well organized service

By

May 12, 2017

club

Excellent except for that Austin bird sitting up in the tree out in the parking spot!!!! I am thankful-too-for a car wash place in Austin. My stay was comfortable and restful and also the food set for the meeting, in the dining area and the bar was delicious as usual!

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Comfortable and Clean

By

May 12, 2017

club

Just what I expected from a Crowne Plaza while on perosnal business.

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Clean and comfortable

By

May 11, 2017

club

Easy access location. Clean and comfortable but there was a bit of traffic noise from adjacent freeway. Had a little difficulty with getting housekeeping to leave enough towels.

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Great room.

By

May 11, 2017

platinumelite

No free coffee in the morning? This is normally complimentary at any IHG property. I would like to see this implemented.

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Great Staff

By

May 10, 2017

platinumelite

The staff are the best here and a reason to keep coming back.

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Great Overnight Stay

By

May 10, 2017

club

We stayed at the Crowne Plaza Austin for one night for leisure and enjoyed the hotel, the room, and room service. Ample parking outside, comfortable beds inside. I had been traveling for about a week when I arrived at it was the best night of sleep I had the entire time.

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Time Constraints Imposed byOverly Long Reviews

By

May 09, 2017

club

I didn't mind completing the 1-10 rating style review but I should have the ability to opt out of this section if I choose. I choose to respond and give feedback to you in this way.

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Awesome

By

May 09, 2017

club

Very crew friendly hotel! Enjoyed dinner at the restaurant too!

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