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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Review
Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
85%
Recommend This Property

Overall Experience

4.2

based on 1342 reviews
85%
Recommend This Property

Ratings Breakdown

1342reviews

  • 5 Stars
    778
  • 4 Stars
    310
  • 3 Stars
    108
  • 2 Stars
    81
  • 1 Stars
    65

Not to expectations

By

November 12, 2018

platinumelite

The Crowne Plaza is known to be an excellent hotel, unfortunately the Crowne at Austin has much to be desired. The food (soup) for room service was cold and needed better flavor. The fact that the hotel does not have complimentary continental breakfast was a disappointment. The shower in the bathroom was not working properly (the seal to send water to shower head leaked). The bathroom size for a family of four was too small. My overall experience was very poor.

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